Brandon Fraikes
Brandon Fraikes at Five Star Subaru of Grapevine

Brandon Fraikes

Finance Manager

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

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4.9
580 Reviews
4.9

580 Reviews

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580 Reviews of Brandon Fraikes

November 23, 2025

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Employee Rating

Excellent service. I got the vehicle I wanted with a great APR. I'll gladly go back to them if I purchase another vehicle in the future. More

by CGAMEZLUNA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, Nart Abzakh

Nov 24, 2025

Five Star Subaru of Grapevine responded

Congratulations, CGAMEZLUNA, on your new car from Five Star Subaru. We are here to help with all of your vehicle needs. Reach out to 817-438-1700 for advice or our expertise any time. Enjoy your Subaru! Best regards, David Cheney, General Sales Manager

November 08, 2025

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My whole experience with 5 Star Subaru so far has been great!!! As the experience of shopping for and completing the process of getting a car can be quite stressful, I absolutely couldn’t be happier. Al More

by MARYB1943
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Nov 09, 2025

Five Star Subaru of Grapevine responded

MARYB1943, Thank you for shopping at Five Star Subaru. Your sales team remains available at 817-438-1700. We want to make certain you are knowledgeable and totally enjoy your Subaru. Congratulations and please stay in touch. Best regards, David Cheney, General Sales Manager

October 27, 2025

Dealership Rating
Employee Rating

David was not only kind and personable, additionally he kept me up to date on every aspect of my car delivery and buying process. Highly recommended him and the entire crew at Five Star Subaru in Grapevine More

by KELSBO_08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Laymon, David Hendricks

Oct 28, 2025

Five Star Subaru of Grapevine responded

KELSBO_08, Congratulations on your new car from Five Star Subaru! On behalf of David and your Five Star Subaru sales team, thank you for your kind endorsement. Please let us know if there are features on your vehicle that you would like to revisit. We want to ensure you enjoy the best driving experience. Thank you again for your business. Take care, David Cheney, General Sales Manager

October 26, 2025

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Great experience with Bill K. Bill was nothing short of professional. He delivered what he set out to do! More

by Victor
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik

Oct 26, 2025

Five Star Subaru of Grapevine responded

Victor, We are so happy to hear your shopping experience with Bill at Five Star Subaru was a good one! Congratulations on your new car! Be sure to call 817-438-1700 if there is anything else we can do to help you enjoy your ride. Best regards, David Cheney, General Sales Manager

October 18, 2025

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Worked with James and he was very thorough. This was our first lease and this whole process was way smoother then the last two purchases. Meet the manager as well and learned the history of Fiv More

by Mad830.mf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Hooman, James Inim

Oct 19, 2025

Five Star Subaru of Grapevine responded

Congratulations, Mad830.mf, on your lease at Five Star Subaru. James and our staff want to make certain you love your new car. Reach us at 817-438-1700. Your loyalty is appreciated and we look forward to seeing you again. Best regards, David Cheney, General Sales Manager

October 17, 2025

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I'm extremely happy with my overall second experience buying a new car at Subaru Grapevine. Yes, I came back a couple of weeks later to get another new vehicle. The professional team that worked with me More

by Beatriz Benitez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2025

Five Star Subaru of Grapevine responded

We appreciate you at Five Star Subaru, Beatriz! Thank you for returning to our dealership for another great car. Should you have technical or maintenance questions, please reach us at 817-438-1700. We are here to help you with advice or our expertise. Enjoy every mile of your adventures! Best regards, David Cheney, General Sales Manager

October 03, 2025

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John Michael was good to work with. And I felt I got a fair amount for my trade in. More

by PLOCKWOOD1958
Sales Price Transparency
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Recommend Dealer
Yes
Oct 03, 2025

Five Star Subaru of Grapevine responded

Congratulations, PLOCKWOOD1958, on your new car from Five Star Subaru! We look forward to helping you enjoy your Subaru. Reach John and your sales team at 817-438-1700 to revisit the features on your vehicle or for advice. We are here for you! Thank you for your support and kind feedback. Take care, David Cheney, General Sales Manager

October 03, 2025

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Really helpful sales people, fair pricing, easy to work with. I'm happy with everything. More

by JOANNA.R.EASTWOOD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Hendricks

Oct 03, 2025

Five Star Subaru of Grapevine responded

Joanna, Your complete satisfaction is the goal at Five Star Subaru. When you need vehicle advice, please reach us at 817-438-1700. We look forward to helping you fully enjoy your purchase. Congratulations! Best regards, David Cheney, General Sales Manager

September 24, 2025

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Found a deal i wasn't even looking for. Great people, no games and very professional. Highly recommend. More

by BMORROW65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Klozik, Steve Lennon

Sep 25, 2025

Five Star Subaru of Grapevine responded

Thank you, BMORROW65, for shopping at Five Star Subaru! Bill and your sales team remain available at 817-438-1700 should you have additional questions about your purchase. We are focused on complete customer satisfaction. Enjoy your ride! Best regards, David Cheney, General Sales Manager

September 21, 2025

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Employee Rating

was a good experience and would recommend the dealership. . No hidden fees, very straightforward negotiations. More

by LENWILLIS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Greg Cryer, Andrew MacFarlane

Sep 22, 2025

Five Star Subaru of Grapevine responded

Congratulations, LENWILLIS! We are glad to hear your shopping experience went well. Customer service continues to be our focus. Let us know how we can help you enjoy your ride. Reach us for technical or care advice at 817-438-1700. We are here for you. Thank you for your business and kind feedback. Best regards, David Cheney, General Sales Manager

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