Brandon Lahn

Whether you're purchasing a vehicle, getting an oil change, or bringing your car in for service, Twins Buick GMC consistently delivers an exceptional experience. The entire team is professional, courte change, or bringing your car in for service, Twins Buick GMC consistently delivers an exceptional experience. The entire team is professional, courteous, and genuinely committed to taking care of their customers. What stands out most is their honesty and attention to detail. They take the time to explain everything clearly, answer questions patiently, and make sure you feel confident and informed every step of the way. There is never any pressure; just outstanding customer service and a sincere desire to help. From sales to service, the experience is always smooth, efficient, and pleasant. It is refreshing to work with a dealership that values long-term relationships and treats customers with respect and integrity. I highly recommend Twins Buick GMC to anyone looking for a trustworthy dealership and service center. Thank you to the entire team for consistently going above and beyond! More

by FR. HRATCH SARGSYAN Verified Customer Verified Customer

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Bill was absolutely stunning and man of integrity. I highly recommend this dealership to everyone. I highly recommend this dealership to everyone. More

by ELLIOTZINK87 Verified Customer Verified Customer

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If my only experience was based on my last visit I would not be back. The problem started when I could easily see that my bill didn't add up. I tried to ask the lady who brought the bill to me to sign and p not be back. The problem started when I could easily see that my bill didn't add up. I tried to ask the lady who brought the bill to me to sign and pay, but when I asked her what the 10% discount covered she couldn't explain anything. She got flustered at me and stormed off telling the intake man to help me...and a few other things, though I couldn't hear all of what she muttered. I worked with Blake Elkins next who almost immediately snatched up the paperwork and walked into the managers office announcing loudly that he would help me!!! Not sure why he would not even try to look at what was entered, and I'm not seeing how he was just awarded employee of the month??? Certainly his behavior was not better than the woman- but maybe that is the best they have? The manager was able to quickly able to see where $53 was not 10% of what both the lady and Blake were saying. He also found a mistake on the paperwork where an item was added weird and another item was not added. It took him a minute or 10 but it was clearly presented to me wrong and no one else understood what the system was saying and as a customer it is my right to understand what I'm paying for. Horrible experience. This is not the first time the scheduling lady has messed up things for me. She messed up booking my first appointment and booked it too late for me to wait on my vehicle, so I had to reschedule after I had taken time off work for the appointment she scheduled. (Even after I clarified that they would have time to get to me, she confirmed they are there till late). I would have expected a call from Blake to apologize for his unprofessional behavior or someone above the manager after the spectacle. Both employees embarrassed me in front of everyone in the office both workers and other customers as I was treated as if I was being unreasonable to dare ask why the math wasn't matching. More

by KELLIKRANTZ Verified Customer Verified Customer

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Very Helpful And Calm environment Calm environment the individuals that were assisting me in purchasing my vehicle were very helpful as well individuals that were assisting me in purchasing my vehicle were very helpful as well More

by ZSHANNACALHOUN Verified Customer Verified Customer

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An easy buying experience. Brandon had answers for any questions, and I am confident I will continue to receive great service from him when needed. Brandon had answers for any questions, and I am confident I will continue to receive great service from him when needed. More

by AFLYNN72 Verified Customer Verified Customer

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Felt like a great deal. Not pressured at all. Felt respected They did a great job explaining things so everything was straightforward and didn't push on extra charges Not pressured at all. Felt respected They did a great job explaining things so everything was straightforward and didn't push on extra charges More

by COLTON.PLAGEMAN Verified Customer Verified Customer

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Was able to get us in and out without excessive waiting around. Made sure all questions answered. Great customer service didn't try and over sell things I did not want! around. Made sure all questions answered. Great customer service didn't try and over sell things I did not want! More

by VJOHNS4 Verified Customer Verified Customer

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Absolutely perfect Everyone was respectful they answered all my questions just all around great customer service all my questions just all around great customer service More

by CBANGE70 Verified Customer Verified Customer

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Brandon is amazing. I have worked with him several times in the past. Good Guy I have worked with him several times in the past. Good Guy More

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This is my 3rd vehicle purchase from TWINS. They're always professional with top notch service. They explain everything, are patient with us older folks when learning new technology. I apprecia They're always professional with top notch service. They explain everything, are patient with us older folks when learning new technology. I appreciate TWINS so much and so happy I found them. More

by DKNN Verified Customer Verified Customer

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