Brandon Merry

Service department I brought my car in for a minor repair, never the less, the service department could not have been more accommodating. The service tech came out with I brought my car in for a minor repair, never the less, the service department could not have been more accommodating. The service tech came out without being called and took my mirror apart to find the issue & I asked for an estimate first. He said no problem, I’ll put it back if you don’t want to buy it here. I did buy it and it was fixed in a jiffy. out the door in 5 minutes. Very happy. More

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Excellent Customer service great didn't have a long wait time friendly and helpful staff pleasant environment always giving the best prices just overall good wo Customer service great didn't have a long wait time friendly and helpful staff pleasant environment always giving the best prices just overall good would refer a friend More

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Continued Excellence Lafontaine Volvo was able to get my 2016 XC90 in for the 10K service with short notice and did an excellent job ensuring the vehicle was ready for a t Lafontaine Volvo was able to get my 2016 XC90 in for the 10K service with short notice and did an excellent job ensuring the vehicle was ready for a trip to Florida. The staff was excellent to deal with and I will be returning for any future service. More

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Great Sales and Service Experience Kyle was very professional and helpful during the entire sales process. He answered all of our questions, and made the experience of buying a new vehi Kyle was very professional and helpful during the entire sales process. He answered all of our questions, and made the experience of buying a new vehicle a painless one. Brandon was extremely responsive to our warranty and service questions. Although we had a minor issue that needed service, Brandon made sure everything went smoothly. I would highly recommend LaFontaine Volvo of Farmington Hills if you are in the market for a new or used vehicle! More

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Great Service This was not my first visit here for service. Each time I have been impressed with the professionalism of the service staff. Brandon has an excellent This was not my first visit here for service. Each time I have been impressed with the professionalism of the service staff. Brandon has an excellent attitude. He kept me informed of the progress on my car and it was completed within the estimated time frame. My car is always clean when it is returned to me. The service area is very clean and the waiting area is comfortable. More

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First time at your location First time at your dealership. I usually go to Suburban in Troy, just found out you were closer to me. Service associate was Brandon Merry. Brandon di First time at your dealership. I usually go to Suburban in Troy, just found out you were closer to me. Service associate was Brandon Merry. Brandon did a great job representing your dealership. Service was fast and friendly. Work was done quickly and vehicle was cleaned up nicely. Very satisfied with service experience. I will be back for service and to look at next vehicle. I will recommend you to others. More

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Great Service Again Brandon listened to understand problem and then worked to get issue resolved fairly; this is why I like Volvo cars and especially ownership experience Brandon listened to understand problem and then worked to get issue resolved fairly; this is why I like Volvo cars and especially ownership experience (no surprises). More

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Friendly Very friendly people working at this dealership. Cleaned my car very nicely, more than I had expected. The service was done in the time frame that t Very friendly people working at this dealership. Cleaned my car very nicely, more than I had expected. The service was done in the time frame that they gave us. More

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