
31 Reviews
Write a Review31 Reviews of Brayan Serrano
June 24, 2025
Outstanding experience from start to finish. From the moment we came in for a test drive to the seamless email and mobile support, everything was handled professionally and efficiently. The pape From the moment we came in for a test drive to the seamless email and mobile support, everything was handled professionally and efficiently. The paperwork and vehicle were ready when we arrived to finalize the purchase, which made the process smooth and stress-free. Josh was fantastic to work with — knowledgeable, friendly, and made us feel confident in our decision. We’ll absolutely be coming back to buy from him again. Shout-out to Brayan as well for his prompt email responses and help with financing questions. Highly recommended — great service all around! More
Other Employees Tagged: John Gerges
June 24, 2025
Outstanding experience from start to finish. From the moment we came in for a test drive to the seamless email and mobile support, everything was handled professionally and efficiently. The pape From the moment we came in for a test drive to the seamless email and mobile support, everything was handled professionally and efficiently. The paperwork and vehicle were ready when we arrived to finalize the purchase, which made the process smooth and stress-free. John Gerges was fantastic to work with — knowledgeable, friendly, and made us feel confident in our decision. We’ll absolutely be coming back to buy from him again. Shout-out to Brayan as well for his prompt email responses and help with financing questions. Highly recommended — great service all around! More
Other Employees Tagged: John Gerges
April 24, 2025
Probably my favorite experience purchasing a car! Demonte was patient and understanding and made the experience wonderful. I absolutely love my new Buick Envista! Brayon was also great and super funn Demonte was patient and understanding and made the experience wonderful. I absolutely love my new Buick Envista! Brayon was also great and super funny! All in all it was a great experience. More
Other Employees Tagged: Demonte "Maurice" McGowan
February 28, 2025
The finance department should focus on providing better customer service. I sat and waited about an hour before I walked out of there. The second time, the guy I dealt with didn’t know how to conduct busin customer service. I sat and waited about an hour before I walked out of there. The second time, the guy I dealt with didn’t know how to conduct business in a professional manner. More
Other Employees Tagged: Lanh Le, Kevin Nguyen, Pedro Lopez , Usman Mubashir
January 15, 2025
Great Dealership, had exactly what we were looking for and had great service. Glad we could make a deal on my new truck! and had great service. Glad we could make a deal on my new truck! More
Other Employees Tagged: Miguel Martinez
January 05, 2025
Kyla that was my point of sale. Rep was very good. Her manager was dishonest as he tried to slip in an extra $1500 charge that I didn’t catch until I got to the finance department. Rep was very good. Her manager was dishonest as he tried to slip in an extra $1500 charge that I didn’t catch until I got to the finance department. The manager ultimately removed it, and we completed the sale Brian, in finance, was fantastic. The people that were supposed to get us set up with OnStar never showed up and after waiting over 20 minutes, Kyla finally took care of it herself If it wasn’t for the sales manager and his dishonesty, I would give this dealership a much higher rating More
December 26, 2024
Great experience from start to end. I appreciated the clear honesty and open cost structure with no gimmicks. The vehicle was priced as advertised and my trade in estimate from a 3rd pa I appreciated the clear honesty and open cost structure with no gimmicks. The vehicle was priced as advertised and my trade in estimate from a 3rd party was honored. Carlos treated me like he knew me as a friend. Thank you Carlos. More
Other Employees Tagged: Carlos Rodriguez
December 20, 2024
Overall the absolute worst experience I’ve ever had in purchasing a vehicle. The sales person that I work with did a fair to good job. After that, it went downhill the financing department and processing purchasing a vehicle. The sales person that I work with did a fair to good job. After that, it went downhill the financing department and processing of the paperwork was a nightmare. I do not recommend purchasing a vehicle from this place the absolute worst professionalism and customer service that one could imagine. More
Other Employees Tagged: Lanh Le, Kevin Nguyen, Pedro Lopez


