Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

5.0
17 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

5.0

17 Reviews

Write a Review

17 Reviews of Brent Steed

April 28, 2025

Dealership Rating
Employee Rating

They do such a great job, they don't treat you as a number, they will do whatever they can to fix or help More

by SCOPEL92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2025

Ken Ganley Kia Alliance responded

Thank you so much for the 5 star review! Glad to hear you had a great experience with us here at Ken Ganley Kia Alliance! Take care!!

April 23, 2025

Dealership Rating
Employee Rating

Awesome dealership! Make sure you stop here first! Thanks ken ganley kia alliance. I will be back! More

by Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Apr 25, 2025

Ken Ganley Kia Alliance responded

Hello Fisher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 23, 2025

Dealership Rating
Employee Rating

I had 4 new tires put on. And had 2 recalls. Brent got back to me with great options for the tires. And set me up with a loner. Since my 1 recalled took longer than expected. More

by ttlautz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! So happy to hear you were taken good care of! Our service team rocks and are always here if you need anything further! Have a wonderful day!

April 21, 2025

Dealership Rating
Employee Rating

Very friendly and easy to schedule my my planned maintenance with and car was returned to me clean and washed More

by Puddy474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Apr 23, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please let us know if you need anything in the future! Hope to see you again! Take care!

April 17, 2025

Dealership Rating
Employee Rating

Very professional and friendly service. Excellent service on first visit for maintenance. Very pleasant waiting room with plenty of snacks and beverages. Highly recommend to all my friends. More

by Sikora277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 20, 2025

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 16, 2025

Dealership Rating
Employee Rating

Great service! Completed in less than an hour plus a car wash. Very pleased with it! Service advisor Brent was pleasant, friendly and professional. More

by Maxonbg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Ken Ganley Kia Alliance responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Alliance. We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

Dealership Rating
Employee Rating

The service I received was fast and the men at the counter were very helpful. More

by Grayson Morrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2025

Ken Ganley Kia Alliance responded

So happy to hear you had a great visit with us! Please come see us again and have a wonderful day!!

March 26, 2025

Dealership Rating
Employee Rating

What I appreciated most was the comfortable, no pressure atmosphere with very knowledgeable and friendly staff. While I waited to have my Soul serviced I test drove a couple new cars. The next day I was bac More

by Jeanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

Ken Ganley Kia Alliance responded

Hi Jeanne! So happy to hear we were able to get you into a new car and you had a great experience with us! Please let us know if you need anything in the future! We appreciate you! Take care!

March 22, 2025

Dealership Rating
Employee Rating

A a a a a a a a a a a a a a a a a a More

by Trin.shuman51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Mar 25, 2025

Ken Ganley Kia Alliance responded

Hi, thank you so much for your high rating! We look forward to your next visit! Take care!

March 13, 2025

Dealership Rating
Employee Rating

Excellent service from Josh Davis,I was taken back a little with the price but other than that it was great More

by keithchristner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

Ken Ganley Kia Alliance responded

So happy to hear Josh was able to take good care of you! Please let us know if you need anything in the future! Thank you!

1

Dealership Inventory (211 Vehicles)

new 2025 Kia Sportage car, priced at $31,560
2025 Kia Sportage
new
Jungle Green exterior
Automatic
All-wheel Drive
used 2023 Kia K5 car, priced at $23,475
2023 Kia K5
used
Sapphire Blue exterior
Automatic
Front-wheel Drive
new 2025 Kia Sorento car, priced at $37,760
2025 Kia Sorento
new
Wolf Gray exterior
Automatic
All-wheel Drive
new 2025 Kia Carnival Hybrid car, priced at $42,230
2025 Kia Carnival Hybrid
new
Aurora Black exterior
Automatic
Front-wheel Drive
new 2025 Kia Niro car, priced at $32,995
2025 Kia Niro
new
Aurora Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Kia K5 car, priced at $27,390
2025 Kia K5
new
Snow White exterior
Automatic
Front-wheel Drive