Brent Steed
Brent Steed at Ken Ganley Kia Alliance

Brent Steed

Service Advisor

Ken Ganley Kia Alliance

2010 W State St
Alliance, OH 44601

4.9
97 Reviews

Hi, I’m Brent! I’ve been a Service Advisor for over 23 years, and I still love what I do—helping people take care of their vehicles with honesty and confidence. I believe great service starts with clear communication and treating every customer like family. Whether you're in for routine maintenance or something unexpected, I’m here to make the process simple, stress-free, and transparent. My goal is to make sure you leave feeling taken care of and confident in every visit.

4.9

97 Reviews

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97 Reviews of Brent Steed

July 13, 2026

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Employee Rating

My 2020 Kia Rio was un drivable and I have an hour drive to work. I rented a car because I was told it would take possibly 2 or 3 days to get fixed. I got it back in 1 day and even had the transmission flui More

by wcorder866 Bud
Service Price Transparency
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Recommend Dealer
Yes
Jul 13, 2026

wcorder866 Bud responded

Great dealership. Very helpful and eager to help when my Kia failed. Car is a 2020 with 143,000 miles an this 2nd repair. 1st was minor.

July 07, 2026

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Patrick and Kam made this experience extremely easy. Everyone hates car shopping and typically I'm no exception but I was in and out in under two hours with a deal that worked for me and a great car. I' More

by rtmathes1
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Moore, Kam Wong, Steven Holodnak , Patrick Dunn

Jul 08, 2026

Ken Ganley Kia Alliance responded

Hi, thank you so much for your kind words! We are thrilled to hear that Patrick and Kam were able to make your car shopping experience easy and that you are satisfied with your new vehicle and deal. We appreciate your loyalty and look forward to continuing to provide exceptional service in the future.

June 22, 2026

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Service appointment was a breeze. Work was done timely, information provided was professionally given and agent was courteous. More

by fredrward
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Recommend Dealer
Yes
Jun 27, 2026

Ken Ganley Kia Alliance responded

Thank you for the 5 star review! We really appreciate the great feedback! Hope you keep us in mind int he future! Thank you!!

June 21, 2026

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Great service. Quick and efficient. Very nice guys working there. Quick on follow up. Pleasure doing business with them More

by beccahammond63
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Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

Jun 22, 2026

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 03, 2026

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I am a return customer. Their customer service is top notch, excellent communication, they go the extra mile. Would recommend to anyone! More

by birdofparadise3in1
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown , Not sure about spelling but I forgot my cane and walker was in vehicle being serviced. Kim or Kem greeted me at front door and I asked for help walking. He escorted me to Service dept, then retrieved my walker from my car. Such a gentleman.

Jun 05, 2026

Ken Ganley Kia Alliance responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 15, 2026

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It was very easy to schedule service for our vehicle, and the service department was very professional and courteous. More

by sallygrogg
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Recommend Dealer
Yes

Other Employees Tagged: Steve Brown

May 16, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the amazing review! We strive to make scheduling and servicing your vehicle as hassle-free as possible. Our team is dedicated to providing professional and courteous service. We appreciate your business!

May 14, 2026

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always fast reliable service. nice waiting area stocked up with drinks and goodies. also text alerts to kero you updated More

by disengage112
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Recommend Dealer
Yes
May 21, 2026

Ken Ganley Kia Alliance responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2026

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Everyone is really nice and helpful. They are very knowledgeable and always offer help when needed. They were really quick in getting me in and out with my oil change. More

by Jferguson
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Recommend Dealer
Yes
May 21, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the great feedback and 5 star review! Please let us know if you need anything in the future! Have a splendid day!!

May 05, 2026

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As usual, great service, on time and very professional. They took care of a problem last year that they were able to cover the cost under warranty. Saved $600! More

by dennybełden
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Recommend Dealer
Yes

Other Employees Tagged: Mike DeLisi, Steve Brown

May 20, 2026

Ken Ganley Kia Alliance responded

Hello, thank you for your kind words. We are thrilled to hear that you have had a great experience with our services. We take pride in providing timely and professional work. We are always happy to help. Thank you for choosing us!

April 29, 2026

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Everyone was friendly and helpful, everything was great! My car was finished in record time! Thanks and God bless! More

by christinecoblentz714
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Recommend Dealer
Yes
May 18, 2026

Ken Ganley Kia Alliance responded

Thank you so much for the great review and feedback! We appreciate you! Please come see us again! Take care!

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