Brett Hoffer
Brett Hoffer at Preferred Auto Illinois Road

Brett Hoffer

Business & Finance Manager

Preferred Auto Illinois Road

5005 Illinois Rd
Fort Wayne, IN 46804

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4.8
41 Reviews
4.8

41 Reviews

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41 Reviews of Brett Hoffer

June 13, 2025

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Employee Rating

Mike is a solid, straightforward guy who is terrific at establishing rapport and trust. Knows his business, not afraid to ask for the close...but didn't try to bamboozle me or sell me anything I didn't wan More

by bbn4me
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Michael Fuentes

June 08, 2025

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Employee Rating

Run Run Run don’t even hesitate … Preferred Auto Group will lie to you & mislead you to get the sale. Been trying to resolve an issue since 11/2024….I would never have purchased this vehicle if I hadn’t More

by S Drew
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Jun 09, 2025

Preferred Auto Illinois Road responded

I am so sorry that you feel this way. I believe that Preferred Automotive has gone above and beyond to try to help you resolve your issue. We only collect the state sales tax based on what the IRS tells us per their website. We have no control over the State of Arkansas or them charging you again for the sales tax because that is where you registered the vehicle. We have tried several times and spent hours on the phone with the state, trying to get you your money back. 99% of the vehicles we sell are to customers who register their vehicles in the State of Indiana, and the other 1% are in the surrounding states. On average we sell less than 5 vehicles annually throughout the rest of United States. I don't feel you should be frustrated or upset with Preferred Automotive, but the State of Indiana, who is refusing to give your money back or the State of Arkansas who charged you sales tax again.

Jun 12, 2025

S Drew responded

You collected as required by the state of IN….but your dealership told me I had to pay now, but I could get the sales tax back from IN since I was not registering there. That sir was a lie…& if you didn’t know your dealership shouldn’t have told me that. I guess that’s on me…but my review is not a lie!

June 01, 2025

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We recently purchased our 2023 Chevy Suburban and had a great experience from start to finish! Tony was our sales rep, and he was fantastic—knowledgeable, friendly, and never pushy. He made the process smo More

by ASuchland
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Gordon

May 05, 2025

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Employee Rating

Despite some confusion the credit union, the guys were and even helped work a second solution so that we could still get the car we wanted at the price and rate we expected. More

by papa.richter9
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Michael Fuentes

April 24, 2025

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The staff were all incredibly kind and helpful. I could tell they were being genuine and not trying to cut me a bad deal. Definitely felt comfortable! More

by Vincentwallace
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Recommend Dealer
Yes

Other Employees Tagged: Tony Gordon

April 14, 2025

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We were pleased with our experience buying a car at Preferred. Michael was helpful and patient during the process of selecting our Ford Edge. More

by lldickes
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Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Cahill, Michael Fuentes

April 06, 2025

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Quick and easy. Killer deal on a practically new car. Several thousand less than nearby competitors and $6000+ under blue book for a certified car that came with a 1 More

by brian.j.sheehan
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Recommend Dealer
Yes

Other Employees Tagged: Michael Fuentes

April 02, 2025

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I hadn't bought a car in almost 13 years and everyone I worked with at Preferred was incredibly helpful and made the entire process easy. They even gave me and my son a tour of the facility and the owner e More

by schartzell
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Finance Experience
Recommend Dealer
Yes

March 14, 2025

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Mike F and team were amazing. Price was beat in 200 miles. Fast and friendly service. Thank you!! More

by noragrablovic
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Recommend Dealer
Yes

Other Employees Tagged: Michael Fuentes, Kyle Owens

February 14, 2025

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Employee Rating

Mike was friendly, helpful, and didn’t give up when things didn’t go as planned. He made the long process more enjoyable and help ease my anxiety. I would recommend Mike to anybody looking for a great More

by blondie092735
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Recommend Dealer
Yes

Other Employees Tagged: Jarrad Gettys, Michael Fuentes

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