Brett Sopocy

Awful experience. Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open onc Misrepresented new loan details, and trade in vehicle loan payoff date. Given sales contract paperwork on a thumb drive which we couldn't open once at home. Multiple phone calls and emails went unanswered for almost a week. We expressed our frustration about these issues, we were offered two free oil changes in addition to the free first oil change. A Google review was posted with the details of our experience. We arrived for our oil change appointment and while waiting visited the sales department to obtain the coupons/cards for the two complimentary oil changes to be told they would not be released until our Google review was changed. We will not be blackmailed/intimidated by this or any other business. Obviously we do not recommend this dealership. More

by dhat3462 Verified Customer Verified Customer

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I am grateful for bread and the staff of Greenway West. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. I truly appreciate everything they do. They fixed the car they clean it. They do everything so nice. I am very grateful. More

by IndhiraFeliciano Verified Customer Verified Customer

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Kia West is a wonderful dealership that consistently goes above and beyond to make customers feel valued and appreciated. With a friendly and knowledgeable team, they offer a warm, stress-free environment fo above and beyond to make customers feel valued and appreciated. With a friendly and knowledgeable team, they offer a warm, stress-free environment for finding the perfect vehicle. Their commitment to exceptional service, transparent pricing, and after-sales care makes every visit a positive and memorable experience. Im truly grateful for their dedication to customer satisfaction! More

by miltonrodriguezherrera Verified Customer Verified Customer

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The problem was fixed in a timely manner. When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I tex When car dropped off I was given a phone number to check on my car . I could call or text when I called it stated that the number was in use I text the number and never got a reply. So I called the mai number and was told that the service tech was not available to take call and he would call me back never got a call. More

by RONTERRYR1944 Verified Customer Verified Customer

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The best dealer in central florida. Grabriel the best. Services number one y fast service Grabriel the best. Services number one y fast service More

by luis2525s Verified Customer Verified Customer

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Fast and effective Manager made sure we were confortable whilst waiting. Waiting and restroom areas were super clean. I really commend you guys for that. And the customer service !!!!! The gentle man was so whilst waiting. Waiting and restroom areas were super clean. I really commend you guys for that. And the customer service !!!!! The gentle man was so efficient and friendly. More

by YEYE_STUDIO Verified Customer Verified Customer

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Brett was great. Was upfront with me on services and cost, so no surprises when picking up the vehicle for a routine oil service. Was upfront with me on services and cost, so no surprises when picking up the vehicle for a routine oil service. More

by tho323 Verified Customer Verified Customer

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I really like the service there,very knowledgeable, keeps you informed while your is being service you informed while your is being service More

by wandac1126 Verified Customer Verified Customer

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Great service. Easy in and out. Fixed a recall while we were there for oil change. Only regret didn't get a car wash and vacuum. Easy in and out. Fixed a recall while we were there for oil change. Only regret didn't get a car wash and vacuum. More

by WANDAJ12 Verified Customer Verified Customer

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It took over an hour for an oil change. When I’ve gone to other dealerships, it takes 1/2 hour when I have an appointment When I’ve gone to other dealerships, it takes 1/2 hour when I have an appointment More

by cabinfever9999 Verified Customer Verified Customer

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