Brett Whitney
Brett Whitney at Southern Acura Newport News

Brett Whitney

Parts & Service Director

Southern Acura Newport News

12501 Jefferson Ave
Newport News, VA 23602

Contact Me
4.6
33 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

35 yrs

Languages Spoken

English English

4.6

33 Reviews

Write a Review

33 Reviews of Brett Whitney

May 21, 2025

Dealership Rating
Employee Rating

Kevin, Jessica, Cisco and Brett are the best! Service your vehicle at Southern Acura Newport News and they will make you happy! More

by Devinsheldon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek

May 19, 2025

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Employee Rating

Very helpful. Thank you . Love the way the car drives. Got me the car I wanted More

by JON.WIDE10
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Devin

May 15, 2025

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Employee Rating

Go to any shop but Southern Acura of Newport News. I've got the worst treatment in the world this last past month from this shop. I paid for diagnosis got got the wrong diagnostics got one problem but More

by lyonsjermaine3
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 15, 2025

Southern Acura Newport News responded

We value and appreciate your business, Jermaine. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

May 15, 2025

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Employee Rating

Great experience. The drive was nice and smooth. Car is everything I could ask for More

by JON.WIDE10
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
May 15, 2025

Southern Acura Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 11, 2025

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Employee Rating

I have worked with the service teams since 2007. They have been informative, polite and keeping my interest in their work. More

by Bryan
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cisco Lugo, Kevin Rafeek , Jessica Goodale New Has joined service dept.

May 02, 2025

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I have been coming to this shop since 2019. The staff management and all technicians have been nothing but the best I've been nothing but the best. I would not recommend no other shop outside o More

by lyonsjermaine3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daryl Hoe, Cisco Lugo, Kevin Rafeek , All sales person, parts department, and All technicians

April 20, 2025

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Employee Rating

Very pricey labor charges! Well you don't have an option. Do you? They know it too well More

by Got beaten up with high prices
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Cisco Lugo

Apr 22, 2025

Southern Acura Newport News responded

It is your voice that helps us become more in-tune with our customers, and become better at what we do. Thank you for this feedback. Please call our Service Manager (Brett) at 948-201-4106 to help us more clearly understand your concerns with our pricing. We want to make sure to meet your needs in the future, and your feedback will help us accomplish that. Thanks in advance!

April 16, 2025

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I have been going to this dealership since 2007 and I find their friendliness courtesy service to be exceptional. The coffee is good too. More

by jmzwerdling
Service Price Transparency
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Recommend Dealer
Yes

April 05, 2025

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Easy purchase The dealership more than met my expectations. I would recommend them to anyone. More

by jason.domzal
Recommend Dealer
Yes

Other Employees Tagged: Brett Whitney

March 14, 2025

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Employee Rating

It was perfection! I was very comfortable while I waited and kept up to date on the status of my car. More

by MARTY.HIGHTOWER
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Recommend Dealer
Yes
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