Brett Younger

I am writing this review to warn anyone considering doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of ac doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of accountability that put my safety at risk and caused me thousands of dollars in losses. After my lease ended, I went to purchase the car I had been driving for years. They ran my credit, submitted the financing, and I was fully approved. But after the approval came through, they abruptly refused to sell me the car and did not give me any option, explanation, or alternative. They simply dismissed me. During their inspection, they opened the hood and failed to secure it properly, yet still allowed me to drive the vehicle off the lot. The next day, while I was on the highway, the hood flew open at full speed, destroyed the windshield, and left the car undrivable. I had to call 911, and the vehicle was towed. This was an extremely dangerous situation that could have caused a serious accident. Instead of taking responsibility for their negligence, the dealership tried to shift all blame onto me. They constantly changed their repair estimates—from $4,000 to $5,000, then $8,000, and later I received a bill for over $10,000 for mileage and wear that did not match anything they had previously told me. Nothing was consistent, transparent, or honest. I provided documents, photos, and proof, yet I was met with contradictions, excuses, and misinformation at every step. At no point did they acknowledge the dangerous condition they created or the financial damage it caused me. My experience with this dealership was defined by: Dangerous negligence Contradictory information Unexpected charges Refusal to take responsibility Misleading and evasive behavior No transparency and no solutions Customers deserve honesty and safety — I received neither. I strongly urge anyone considering this dealership to think twice, get EVERYTHING in writing, and be extremely cautious. What happened to me should never happen to anyone. More

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I bought electric car in February 17 th. Car left on the street first day I got it. It s not even covering half of the mileage I was told at this dealership. This place sucks Car left on the street first day I got it. It s not even covering half of the mileage I was told at this dealership. This place sucks More

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Excellent Customer Service by Sales Person (Ahamadur), Managers and Finance personnel. We purchased pre-owned Toyota Certified 2020 Sienna XLE and quite satisfied with overall purchase. Managers and Finance personnel. We purchased pre-owned Toyota Certified 2020 Sienna XLE and quite satisfied with overall purchase. More

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I had the pleasure of being serviced by Daniel Lucas at Toyota sloan, He was patient and very proffesional. I would rerecommend anyone looking for a quality vehicle and friendly salesman, to go to Toyota Toyota sloan, He was patient and very proffesional. I would rerecommend anyone looking for a quality vehicle and friendly salesman, to go to Toyota sloan on cottman ave More

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Really great service and communication. Overall a really friendly and personable representative. Test driving the cars went amazing and the entire process went fairly smooth. Would 100% recommend. friendly and personable representative. Test driving the cars went amazing and the entire process went fairly smooth. Would 100% recommend. More

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It was a great experience with ben. He helped a lot. Great communication skills and explaining every details. I would recommend him for everyone. Thank you Ben Great communication skills and explaining every details. I would recommend him for everyone. Thank you Ben More

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One of the best dealerships in the tri-state area. I've purchased many vehicles (both new and used) from this dealership. The service they provide at the time of purchase and during any follow-ups is top purchased many vehicles (both new and used) from this dealership. The service they provide at the time of purchase and during any follow-ups is top notch. They value my business and definitely treat all customers with the utmost respect. More

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I received the best service and this is my third lease with Sloane a customer for life thank you so much for the best service with Sloane a customer for life thank you so much for the best service More

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This is my 3rd car from Mark in less than 12 months . Great dealership and people . From the general manager Brett to the general salesmanager Steve to Mark , could feel more like family Great dealership and people . From the general manager Brett to the general salesmanager Steve to Mark , could feel more like family More

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They treat me like family You are in good hands at this They treat me like family You are in good hands at this dealership . This is the second time I bought a new car there and would go back They treat me like family You are in good hands at this dealership . This is the second time I bought a new car there and would go back More

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