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Brian Baker
45 Reviews
45 Reviews
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45 Reviews of Brian Baker
Verified Customer
August 26, 2025
Worst customer service experience I've had since moving to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $14 to GA. I had a service contract with Zurich and told that I couldn't use it. Yall made me sit in a waiting room for almost 3 hours and charged me $148.50 for an oil change. Your place is a joke. And the cashier lady? She needs to be fired as well for being rude and disrespectful when asked "what do I need to pay for?" And she responds with "idk, but you had service done, go talk to your Advisor" More
by Jackson
August 18, 2025
Did a great job repairing on my Chevy equinox 10/10 I recommen the staff was very friendly and kelp in touch while your vehicle was in the shop recommen the staff was very friendly and kelp in touch while your vehicle was in the shop More
by Theresahairbar
Other Employees Tagged: Vladimir Kochubey, Luis Valdez, Retanza Grier, Michael Fair, Nicolas Caicedo, Thomas Jones, Bobo Gehring, Jordan Farrar, Mike Brown
August 16, 2025
Dealer needs another electric and hybrid expert;quality of work is good but quicker response would be appreciated. I asked the person who answered the service phone about whether I should drive (1/2 hour) of work is good but quicker response would be appreciated. I asked the person who answered the service phone about whether I should drive (1/2 hour) or have car towed (coolant temperature had been as high as 123); she consulted another employee, and advised me to get a tow. Cost me $150, probably unnecessarily. More
by mry_riddle
August 14, 2025
Had to wait a week before they even looked at the truck. They then took another week to fix it. We paid and got in the vehicle and the problem was still there. Service coordinator attitude was garbage. They then took another week to fix it. We paid and got in the vehicle and the problem was still there. Service coordinator attitude was garbage. They acted like it was our fault they didn’t fix it completely the first time. More
by SMH
Other Employees Tagged: Luis Valdez
July 28, 2025
The dealership was good but my advisor was the worse experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let hi experience. I guess he was upset that I didn’t get the work done at that moment and so when I came to get my car, someone tried to get him and let him know I was there, he talked pass me to them, walked pass me twice and looked at me. Not one time did he introduce himself in person or even acknowledge me and he is who I had been texting about my car the entire time. I had not seen him in person because I had dropped my car off at night when they were closed. He was rude. He had no customer service, and what he gave through text message when he thought he would get my money was so different in person. I had all the intentions to bring my car back and have it fixed at Chevy however, I’m grateful I was able to see his true colors and if I do return, I will make sure to state that he will not be my advisor. More
by Ashley B
Other Employees Tagged: Thomas Jones
July 12, 2025
Disappointing Not responsive. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. Left two messages and no one called back. Brought car in three times for the same problem. Charged a diagnostic fee multiple times. More
by jfligg
Other Employees Tagged: Brian Baker
Dealership Inventory (512 Vehicles)
2025 Chevrolet Silverado 2500
used
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
