Brian Crandall
Brian Crandall at Heiser Cadillac Of West Bend

Brian Crandall

Sales Director / General Manager

Heiser Cadillac Of West Bend

2620 W. Washington Avenue
West Bend, WI 53095

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of Brian Crandall

June 06, 2025

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Employee Rating

Everyone I spoke with were especially kind and accommodating! I highly recommend Leigh - she found what I was interested in so quickly!! Thanks SO much!! More

by janet.hiatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Hodge, Leigh Mattilla

Jun 06, 2025

Heiser Cadillac Of West Bend responded

Dear Janet, Thank you for the kind words. We are so glad you found the vehicle you wanted. Thank you for choosing Heiser and let us know if there's anything else we can assist you with!

June 04, 2025

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Employee Rating

Brian did a fantastic job working with us to find us a vehicle that worked for our needs. He went above and beyond to make the process go fast and smoothly. More

by SENEGALBK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 06, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience. Thank you for your business and congratulations on your vehicle purchase!

May 29, 2025

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Employee Rating

Cesar was great, he went above and beyond to find me the truck that I really wanted. He was very accommodating with answering questions and test driving the truck. Brian also did a fantastic job in workin More

by clem835
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

May 29, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience and found the truck you wanted. Thank you for your business and congratulations on your new vehicle!

May 28, 2025

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Employee Rating

Friendly staff, Brent was wonderful and we would definitely purchase a new vehicle from this dealer in the future. More

by DD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience with us. We appreciate your business and congratulations on your new vehicle!

May 16, 2025

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Employee Rating

Cesar and Brian were friendly and knowledgeable. They did an exceptional job ensuring a smooth transaction. More

by brkamrath
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez , Brian Crandall

May 19, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad you had a positive experience with the Heiser Cadillac team! Congratulations on your new vehicle and thank you for your business.

May 16, 2025

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Employee Rating

Great service from my advisor, was quick efficient and updated me throughout the process. Awesome More

by jpbruno09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 19, 2025

Heiser Cadillac Of West Bend responded

We are so glad to hear about your positive experience. Thank you for your business! We look forward to your next visit!

May 06, 2025

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Employee Rating

Great store doing great things. Was greeting in a timely fashion even though they appeared busy. Had energy in the place Will come back for sure More

by bcrandall1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

May 06, 2025

Dealership Rating
Employee Rating

Great experience with the sales staff at heiser west bend, they kept me informed throughout the buying process. More

by giesek
Trade-in Experience
Recommend Dealer
Yes
May 07, 2025

Heiser Cadillac Of West Bend responded

Dear Valued Customer, We are so glad to hear this. Thank you for choosing Heiser. We look forward to your next visit!

May 06, 2025

Dealership Rating
Employee Rating

I had a great experience here, I bought a 21 Tesla and they didn’t have a charger and I got the car with 5 miles, but they were extremely helpful trying to figure out how to help me, I made it home and th More

by bencornett12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 07, 2025

Heiser Cadillac Of West Bend responded

Dear Ben, We are so glad you had a positive experience with us and safely returned home. Thank you for your business and congratulations on your vehicle!

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