Brian Donlan

Service attention was very efficient and kind, clear and simple. I decided this is my dealership for any service from now on after 3 visits simple. I decided this is my dealership for any service from now on after 3 visits More

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Terry was excellent to work with! Highly recommend this dealership. They are easy to work with and extremely reliable Highly recommend this dealership. They are easy to work with and extremely reliable More

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Gerald Honda Countryside Service department is consistently reliable, respectful, and knowledgeable keeping my Civic in tip top running shape! Service Consultant, Brian Donlan is my choice for be consistently reliable, respectful, and knowledgeable keeping my Civic in tip top running shape! Service Consultant, Brian Donlan is my choice for being an insightful listener as I describe the “rattle” I heard! Thank you ! More

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Friendly service manager and deputy! Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. Great service in a timely manner. They check out the car and let you know how it checked out and if there’s further service coming down the line. More

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They have very expeditious check in. Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be rep Service rep Brian was very personable and delivered "bad" news with empathy. Returned my car washed even though I have to return for a part to be replaced. Brian in Service Management called for a follow up prior to my return to complete the repair once the part arrives. Everyone I encountered was very pleasant. More

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Brian, my service advisor, epitomizes how it should be done. Certainly a top notch experience. done. Certainly a top notch experience. More

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I appreciated all the details that were taken care of after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken after the maintenance of our Honda CRV. --We were called promptly when the car was ready at the quoted time, Brian explained what had been taken care of, our car had been washed, and hot chocolate was available on the cold snowy day. :-) Great Job! More

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Service team did quick work. My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! My service agent was excellent and informed. The courtesy shuttle is such a nice touch. My driver was just the nicest man! More

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We have bought 6 cars from this dealership since we first moved to Countryside in 1988. Saul has been our sales rep for the last three. Working with him makes purchasing a car easy. He was very accommodat moved to Countryside in 1988. Saul has been our sales rep for the last three. Working with him makes purchasing a car easy. He was very accommodating as my wife and I checked out a number of vehicles we were considering this week. We are glad to see he has remained with Honda of Countryside, as well as Brian in the service department. We appreciate the attentions to details. Keep up the good work. More

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Checked in right when I got there, and service was completed in under the time, I was told! Super efficient! completed in under the time, I was told! Super efficient! More

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