Brian Hetrick
Finance Manager
City Chrysler Dodge Jeep Ram Fiat of Brookfield
19100 W Capitol Dr
Brookfield, WI 53045
282 Reviews
Write a Review282 Reviews of Brian Hetrick
April 30, 2024
City was a pleasure to do business with. I worked with JP, Ryan, and Brian, and they were very helpful, I recommend City Chrysler Dodge Jeep Ram Fiat of Brookfield. I worked with JP, Ryan, and Brian, and they were very helpful, I recommend City Chrysler Dodge Jeep Ram Fiat of Brookfield. More
Other Employees Tagged: Ryan Walkowski, JP Scala
April 27, 2024
Mandy was super friendly and knowledgeable about the features of the car I was looking at. She was happy to answer all my questions and was very professional. She made suggestions for me while test driv features of the car I was looking at. She was happy to answer all my questions and was very professional. She made suggestions for me while test driving the car so I could see how it handled. Great experience More
Other Employees Tagged: Madeline Fellows
April 27, 2024
Very clean, very organized, knowledgeable staff, very polite staff, and not pushy when you're looking at a vehicles. polite staff, and not pushy when you're looking at a vehicles. More
Other Employees Tagged: Bryan Davis , William Odwyer
April 25, 2024
Recently bought my first car here, Dave and Austyn were able to help me find what I was looking for, and were very accommodating throughout the whole process. Quick and easy thanks much to you two! able to help me find what I was looking for, and were very accommodating throughout the whole process. Quick and easy thanks much to you two! More
Other Employees Tagged: Austyn Rennhack, David Vela
April 24, 2024
Austyn was good to work with he was very personable and helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager helpful as a sales associate. Once the sales manager got involved everything started to feel like a typical scummy car dealership. The sales manager became very pushy on thing a we said we didn’t want and tried whatever tactic he could to up charge. The dealership constantly lowballed me for my trade in offer and it wasn’t until I was walking out the door they offered me what I was asking for, which was nearly $3,000 more than their first offer. When we got to the finance manager things were back to mostly smooth, he seemed very aware that we didn’t want the extra add on dealership extras and made his mandatory spiel about them quick just to say he said it. But when all said and done, he didn’t even ask what loan terms we wanted and gave us a max 72 month loan term to make the final payment look good. My wife and I were so run down by the dealership by this time that we didn’t think to ask, being there for more than 3 hours will run anyone down. The dealership made a big deal about having a 30 day check in where we bring the car back in and they check everything over. They said they would call us the following Monday to set this up. They never did. The dealership didn’t keep their word on one of their “customer service” aspects. Overall I’d give the dealership a 2 out of 5 rating. More
Other Employees Tagged: Austyn Rennhack
April 02, 2024
Bought a Beautiful 2024 Jeep Grand Cherokee L Limited for my wife. Couldn’t be happier! my wife. Couldn’t be happier! More
Other Employees Tagged: Ryan Walkowski, JP Scala, Bryan Davis
March 30, 2024
Ryan was very helpful and knowledgeable about the van we wanted to buy. He spent a ton of time explaining all the features to us and said repeatedly that if we have questions, we can reach out. I have no wanted to buy. He spent a ton of time explaining all the features to us and said repeatedly that if we have questions, we can reach out. I have no doubt he works hard to satisfy all his customers during their car buying experience. More
Other Employees Tagged: Ryan Walkowski , Doug Rodriguez
March 26, 2024
Dannica made it super easy and was very knowledgeable. Couldn't purchase the '23 due to recall so she found a new vehicle that was perfect for me. Couldn't purchase the '23 due to recall so she found a new vehicle that was perfect for me. More
Other Employees Tagged: Brian Hetrick
March 26, 2024
My sales gal was Dannica and she was awesome! She was thorough, knowledgeable and kind. I love my new 2024 Jeep Grand Cherokee Altitude. She was thorough, knowledgeable and kind. I love my new 2024 Jeep Grand Cherokee Altitude. More
Other Employees Tagged: Dannica Jefferson