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Brian Hicks

Overview Reviews (8) Inventory (159)

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Brian Hicks

Salesperson

Steven Hyundai

2811 South Main Street
Harrisonburg, VA 22801

I've been helping customers find the right vehicle and building lasting relationships since November 2016. At Steven Hyundai in Harrisonburg, Virginia, my goal is simple: provide every customer with a world-class experience built on honesty, professionalism, and exceptional service from start to finish. As a former James Madison University student and collegiate athlete, I learned the value of hard work, discipline, teamwork, and earning trust through consistent effort. Those same principles guide the way I serve every customer today. Whether you're buying your first vehicle, upgrading for your growing family, or searching for the perfect certified pre-owned Hyundai, I'm committed to making the process straightforward, informative, and enjoyable. I believe purchasing a vehicle is more than just a transaction—it's about building relationships and helping people make confident decisions.

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5.0

8 Reviews

Overview Reviews (8) Inventory (159)

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English

5.0

8 Reviews

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8 Reviews of Brian Hicks

July 26, 2026

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Employee Rating

Brian was super easy to work with and helped get the best deal in a short amount of time. deal in a short amount of time. More

by Boogieandali

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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July 23, 2026

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Brian Hicks is a awesome salesman we have bought several vehicles from him and it was a pleasure each and every time thank you very much vehicles from him and it was a pleasure each and every time thank you very much More

by auda1979

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 23, 2026 -

Steven Hyundai responded

It’s great to know that Brian made each purchase a pleasure. We appreciate your continued business and hope you’re enjoying your new Hyundai.

July 23, 2026

Dealership Rating

Employee Rating

Brian is an excellent communicator and has extreme patience when dealing with clients. He made the experience wonderful! patience when dealing with clients. He made the experience wonderful! More

by Harrisms

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Trade-in Experience

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Recommend Dealer

Yes

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Jul 23, 2026 -

Steven Hyundai responded

We’re delighted that Brian’s clear communication and patience made purchasing your new Hyundai Tucson so enjoyable. We look forward to assisting you again in the future.

July 21, 2026

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Employee Rating

As always, I received excellent service Joel, and Dana are the best in service department are the best in service department More

by RANDYMASON47

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Puffenbarger

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Jul 21, 2026 -

Steven Hyundai responded

Thank you for the five-star review and for continuing to trust us with your Hyundai Santa Fe. It’s wonderful to hear that Dana and the service team delivered outstanding assistance once again. We look forward to caring for your Santa Fe at your next service appointment.

July 18, 2026

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Employee Rating

Brian was super nice and professional. He made our car buying experience very easy and fast. Brian is the guy to see for your car buying needs. Go see Wes in their service department as w He made our car buying experience very easy and fast. Brian is the guy to see for your car buying needs. Go see Wes in their service department as well. Great guys! Top notch customer service!! More

by Trish

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jamie Fellers, Julio Rodriguez Solano , Wes Puffenbarger

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Jul 18, 2026 -

Steven Hyundai responded

We’re thrilled that Brian made buying your used Hyundai efficient and stress free. We’re also glad our service department made a great impression. Thank you for the five star review; we look forward to assisting you again.

July 09, 2026

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Organized and clean environment. Very attentive, employees and excellent with communication and service. I was so pleased with how well and how quickly they accommodated my requests Very attentive, employees and excellent with communication and service. I was so pleased with how well and how quickly they accommodated my requests and my needs. I felt respected and I love my vehicle. More

by huwarabb

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

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Jul 09, 2026 -

Steven Hyundai responded

It’s wonderful to hear our organized and clean environment along with attentive communication made a positive impact. Brian and our staff were happy to address your requests promptly while ensuring you felt respected. Enjoy your Hyundai Santa Fe!

July 08, 2026

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Employee Rating

No pressure, very friendly and helpful. Would most definitely recommend them and Brian Hicks. Outstanding. Would most definitely recommend them and Brian Hicks. Outstanding. More

by BECCALUPTON63

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Hicks

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Jul 08, 2026 -

Steven Hyundai responded

Thank you for highlighting our friendly approach and recommending us. We’re glad Brian could assist you during your new Palisade purchase. Congratulations on your new Hyundai Palisade!

July 03, 2026

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Employee Rating

The receptionist was very pleasant and helpful. Service was quick and efficient. I will definitely use them again Service was quick and efficient. I will definitely use them again More

by Babsx1231

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana puffenbarger

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Jul 03, 2026 -

Steven Hyundai responded

It’s great to hear our receptionist provided welcoming service and that your Hyundai Elantra was handled quickly and efficiently. We look forward to caring for your vehicle again. Thank you for the 5-star rating.

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