Brian Houlihan

Always courteous. And Friendly. Always respectful of the trials and tribulations of buying and owning a car in todays world. And Friendly. Always respectful of the trials and tribulations of buying and owning a car in todays world. More

by AARON310 Verified Customer Verified Customer

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Our appointment was honored at the set time. My car was finidhed in a timely manor.The work done was explained and what additional work was needed.I was very satisfied. My car was finidhed in a timely manor.The work done was explained and what additional work was needed.I was very satisfied. More

by Niko53 Verified Customer Verified Customer

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Our car wes brought in at my appokntment time. It was completed within an hour.My service rep explained whst was done snd that no ofher service aas needed.J was very satisfied. It was completed within an hour.My service rep explained whst was done snd that no ofher service aas needed.J was very satisfied. More

by Niko53 Verified Customer Verified Customer

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Brian Houlihan was very professional and kept me informed throughout the process of my engine being replaced and he called me on numerous occasions with updates. Every time that I called Matthews KIA to spea throughout the process of my engine being replaced and he called me on numerous occasions with updates. Every time that I called Matthews KIA to speak to Brian, they were quick to forward my call to speak with him. At the time when I picked up my car after all repairs were completed, Francis was very thorough in explaining to me all the work that was done on my vehicle. When I picked up my car and before I pulled out of the lot, I noticed that my air conditioning was not working properly. I spoke to Austin about it and he had one of the technicians take a look at it right away. The air conditioning system had air in the line and it was taken care of immediately and my air conditioning was working properly. Thank you Matthews KIA and staff for everything you guys all did for me. You turned a very bad situation into a very pleasant experience. Thanks again for everything!!! More

by EJTORRES4 Verified Customer Verified Customer

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We just had our first service on our new Kia Sportage. Brian answered my questions on the new 5000 miles recommendation for oil changes and how the black service plan that we purchased with the new car wo Brian answered my questions on the new 5000 miles recommendation for oil changes and how the black service plan that we purchased with the new car would be taken into account with the price of the service. More

by denise370 Verified Customer Verified Customer

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Starting to feel that they are just looking to sell parts and labor.was there back in march and they said I needed lower ball joints. Came back and now they are fine. Would of cost me $500. parts and labor.was there back in march and they said I needed lower ball joints. Came back and now they are fine. Would of cost me $500. More

by mdburkepa Verified Customer Verified Customer

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They always provide greater customer service, jobs are completed in a timely fashion and the pricing is reasonable. completed in a timely fashion and the pricing is reasonable. More

by candacejager Verified Customer Verified Customer

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Brian is awesome, you couldn't ask for a better service advisor! He will take care of you. advisor! He will take care of you. More

by tav164 Verified Customer Verified Customer

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I had a fun experience with Dave purchasing my new Kia Seltos. He was kind and helpful with the whole purchase process and explained everything about my new vehicle. Seltos. He was kind and helpful with the whole purchase process and explained everything about my new vehicle. More

by karenmr127 Verified Customer Verified Customer

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Excellent customer service ! Very accommodating with scheduling And the service package is well worth the money Very accommodating with scheduling And the service package is well worth the money More

by BABYALEX1121 Verified Customer Verified Customer

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