Brian Mecham

great delearship! Highly recommended it! Very professional and transparent, this delearship is really great I love it Highly recommended it! Very professional and transparent, this delearship is really great I love it More

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Very accomadating! Even thought the dealership is under construction, Everything was done to make it as comfortable as possible. For example, the temperature in the tem Even thought the dealership is under construction, Everything was done to make it as comfortable as possible. For example, the temperature in the temporary waiting room was very cold. Brian immediately adjusted it. More

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Terrible Indifferent I have spent almost 3,900 on repairs on my 2002 volvo in the past month while very ill due to cancer treatments. They never offered rides, shuttles o I have spent almost 3,900 on repairs on my 2002 volvo in the past month while very ill due to cancer treatments. They never offered rides, shuttles or loaners. I was promised my car today by 3. I HAD TO ASK for a drop off - by 3 because of a cancer appointment. Now it is 4:49 and I am told I can pick it up. I have no way to do that and there is no one available. Do I believe it will be dropped off by 9AM? I am in the market for a new car and I will not use this dealership. A few days ago I found a friend to drive me and took an Uber home- at their suggestion no mention of a ride home. I am very disappointed at the changes to this service department and will make every effort to never use it again More

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Reasonably Priced for scheduled maintenance The staff was friendly and accommodating when I brought my car in for scheduled maintenance. It was done in a timely fashion and I was pleased with th The staff was friendly and accommodating when I brought my car in for scheduled maintenance. It was done in a timely fashion and I was pleased with the experience. More

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Excellent Customer service great didn't have a long wait time friendly and helpful staff pleasant environment always giving the best prices just overall good wo Customer service great didn't have a long wait time friendly and helpful staff pleasant environment always giving the best prices just overall good would refer a friend More

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Bought 4 new Michelin tires Pilot 4 season tires & alignment Amber and Emrick ( sic ?) did all that was promised and went above and beyond cleaning up the vehicle, before handing it over. Tire price was way mo Amber and Emrick ( sic ?) did all that was promised and went above and beyond cleaning up the vehicle, before handing it over. Tire price was way more than competitive. More

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Worst experience ever. Lafontaine Farmington is horrible. I Was a regular customer to this lafontaine @ Farmington hills. I gave my car for 80000 miles service and I had told them about the some chucking nois I Was a regular customer to this lafontaine @ Farmington hills. I gave my car for 80000 miles service and I had told them about the some chucking noise. I got a call exactly after a week telling my car is ready for delivery. I asked for the total amount on call. When the agent told it's 0$ I knew something is wrong. Actually they forgot to service my car even though they kept it for a week. But still they told me to collect it and I reached there after 2 hours and they say my car was serviced and ready for delivery. But I noticed it wasn't washed. When I asked they started looking each other which was insane. My car was more dirty then ever. But I still paid 450$. 1 week later my car giving me notification telling tire pressure critical. They not only forgot to wash my car they forgot to check tire pressure. I strongly feel they did nothing. No one even cares what u going through. Such a horrible place to get your car serviced. All the Good reviews they have am sure it's from their employers. I strongly recommend to avoid this fake dealer. More

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Excellent service! Brian and his staff provided exceptional customer service during the hectic holiday season. Within 15 minutes of arriving for emergency service, I wa Brian and his staff provided exceptional customer service during the hectic holiday season. Within 15 minutes of arriving for emergency service, I was informed of the required repair and kept up to date throughout the entire process. More

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Excellent Always welcoming, knowledgeable, attentive and courteous. Primary contact has been Brian Mecham. I was greeted promptly, asked about the purpose of Always welcoming, knowledgeable, attentive and courteous. Primary contact has been Brian Mecham. I was greeted promptly, asked about the purpose of my visit and additional concerns. Brian was able to immediately take care of one of my problems. Asked for and was given an estimate of approximate time frame and car was ready and washed within that time. Cashier was also very friendly. More

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Why take your Volvo anywhere else? My Volvo has had the pleasure of being a patient at LaFontaine General Hospital on several occasions. Each time, the illness has been cured promptly a My Volvo has had the pleasure of being a patient at LaFontaine General Hospital on several occasions. Each time, the illness has been cured promptly and under budget. Why would one take his Volvo anywhere else? More

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