Brian Miller
Brian Miller at Thornton Automotive Dover

Brian Miller

Financial Services Manager

Thornton Automotive Dover

3885 Carlisle Rd
Dover, PA 17315

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4.9
134 Reviews

Dealership Experience

7 yrs, 11 mos

Industry Experience

18 yrs, 6 mos

Languages Spoken

English English

4.9

134 Reviews

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134 Reviews of Brian Miller

March 07, 2026

Dealership Rating
Employee Rating

This being the second time I bought a car from Thornton I enjoyed the experience More

by ligginsbarry577
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

February 28, 2026

Dealership Rating
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Sold me a car on half a tank of gas. . Took 3 days to complete sale. Car salesman told my wife I got you an extended warranty with saying it was over 3,800 dollars more til I seen the pap More

by gloverterence
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Wes Myers

Mar 02, 2026

Thornton Automotive Dover responded

Mr. Glover, I very much appreciate your business, but I do feel that we are being unfairly reviewed here. We are very proud of our excellent customer service and our full transparency, which is the cornerstone of our business model for 33 years. Our company policy is a 1/4 tank of gas and we give a 1/2 tank here in Dover. Keep in mind, with our dealership being an independent dealer in Dover (with no franchise sign out front), we incur this fuel expense at 100% of it's value for all vehicles. We do not get reimbursed by the Franchise, but again if you would like a full tank, I'd be happy to alter our policy because your happiness is important to us. Also, when we show our payments, price, etc, all of our numbers are listed. We do not hide information from our customers because that is not how we do business. We give all info that we have to you, as well. And, we were waiting on our lenders that day for an approval, that is the only reason that you were here for so long and maybe why you felt rushed towards the end of the day. If you'd like to have a phone conversation about it, I'd be happy to do so. Please call me at 717-292-9222 x2252. ~Wes Myers, General Manager

February 07, 2026

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Very friendly and helpful when it came to helping my daughter find and purchase her first car. Mike was extremely professional. More

by jdelack75
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

February 06, 2026

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Mike Wes and Brian made the buying process a breeze! Friendly service and great follow up! Will do business with them again! More

by agreco1954
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Wes Myers , Mike

January 13, 2026

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Employee Rating

This is my second purchasing experience with Thorton in Dover, PA. I would recommend them to anyone that is looking for a vehicle! More

by Weazysteelersfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Eachus, Russ Bara

December 20, 2025

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We have bought multiple used cars from Thornton over the years, and they have all been reliable and great. From the days when their service was done in a cold drafty barn to now where your vehicle is pampe More

by lomilesFUSIONAWD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Myers, Chuck Warfield, Scott Shellenberger, Mike Eachus , Lyle, Brian service advisors

December 08, 2025

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Employee Rating

I began with this dealership servicing several of my vehicles for many years! I cannot say enough about Thornton Automotive Dover! I’ve been so pleased because the Service Department with Brian & the More

by Deb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wes Myers, Scott Shellenberger , Brian in the Service Department helped me with questions I had about Honda Odysseys.

December 03, 2025

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Employee Rating

We love the service department at Thornton. The only thing I found that I wasn't that fond of, was the amount they gave me for my trade-in. Considering the amount they then listed it to be More

by s.hodges910
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lynch

November 29, 2025

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Employee Rating

The employees are courteous and friendly. They very very easy to work with, they were not pushy and offered great warranty and financing options. More

by Tschnetzka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Lynch

November 22, 2025

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Employee Rating

Great working all the people They did awesome job . Thanks so much . When you need a vehicle check them out. More

by baejune2020
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Wes Myers

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