Great communication resolved all issues that car was
brought in for, excellent job, friendly service and delivered on time and at estimate.
Thank You!
brought in for, excellent job, friendly service and delivered on time and at estimate.
Thank You!
More
by Groshong
Verified Customer
Verified Customer
May 31, 2022 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Rapids Honda. Please don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The service center does not know how to do their job
right. They messed up my bottom plate and didn’t even want to help fix it. Customer service there are so unprofessional. Hanging up on customer and b
right. They messed up my bottom plate and didn’t even want to help fix it. Customer service there are so unprofessional. Hanging up on customer and being transferred around. No one answering the phone.
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by xeevue87
Verified Customer
Verified Customer
Apr 17, 2022 -
Rapids Honda responded
We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
I have had my CRV for about a year and half.
I have had good experiences at Rapids Honda every time.
I have had good experiences at Rapids Honda every time.
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by anokaman8
Verified Customer
Verified Customer
Mar 02, 2022 -
Rapids Honda responded
Thank you for taking the time to share your feedback with us. Brian and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It is always a good experience, and the convenience of
shuttle service is the best
shuttle service is the best
More
by cmkanaventi
Verified Customer
Verified Customer
Feb 20, 2022 -
Rapids Honda responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Very friendly they explained everything thing about my
service so there was no surprises I appreciate the car wash at the end of service also
service so there was no surprises I appreciate the car wash at the end of service also
More
by jessjenntann
Verified Customer
Verified Customer
Feb 09, 2022 -
Rapids Honda responded
Jess, Thank you for taking the time to share your feedback with us. Brian and ouor work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Agent did not explained details about what was completed
and was needs attention. It was rushed.
and was needs attention. It was rushed.
More
by nlmoua1
Verified Customer
Verified Customer
Jan 09, 2022 -
Rapids Honda responded
Thank you very much for taking the time to leave us this honest review. We take all feedback seriously and will share your comments with the team. Please let me know if you would like to discuss this further.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Best and accurate timely response and no hurdles as every
things smooth in process .great customer treatment
things smooth in process .great customer treatment
More
by sunil.kv743
Verified Customer
Verified Customer
Other Employees Tagged:
Joel Bringle
, Kristina Andriyesh, Katie Young
Nov 24, 2021 -
Rapids Honda responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Nov 24, 2021 -
sunil.kv743 responded
There was one thing I need to call I had got the vechile in rapid Honda only because of great treatment and very cooperative actions from Joel the customer rep .he was so patient and amazing.
But there was gentle women I front office who was more kind rude where situation a raised that I don’t want to buy vechile she said it’s fine don’t buy and there was no kind of intention from her end to sell vechile or sell it and it was Joel who helped us
And we did not want tint glass and we confirmed it over call multitimes but we are been charged for it
Great Customer Service! The service Staff were very
Friend. They wer on time with my appointment. Service complete in a timely manner.
Friend. They wer on time with my appointment. Service complete in a timely manner.
More
by dfman
Verified Customer
Verified Customer
Sep 13, 2021 -
Rapids Honda responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Great service, great people, great environment, they
always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda
always work as a team. I’ll recommend 100 to all my friends and family to come and visit Rapids Honda
More
by ventas.espinosajorge
Verified Customer
Verified Customer
Sep 07, 2021 -
Rapids Honda responded
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rapids Honda.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It was good fast work and it worked super good! Everyone
was nice I had them so some work on my Honda Civic exactly what I wanted
was nice I had them so some work on my Honda Civic exactly what I wanted
More
by hemme.kade
Verified Customer
Verified Customer
Aug 10, 2021 -
Rapids Honda responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
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