Brian Roos
Brian Roos at Prescott Valley Kia

Brian Roos

Service Manager

Prescott Valley Kia

5600 Market St
Prescott Valley, AZ 86314

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8 Reviews
not yet
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8 Reviews

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8 Reviews of Brian Roos

April 26, 2025

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Employee Rating

The first vehicle i had purchased from them in 2023 was a 2019 kia rio. It kept having minor things wrong with it at first, and then just as my warranty exipired after a year the engine goes out. They couldn More

by Meissamansour32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 14, 2024

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Employee Rating

THE WORST DEALERSHIP EVER! !!! They put my daughter’s life in danger by not fixing the engines oil problem. It’s a 2021 seltos and she was putting oil in every month since she b More

by tammykuhack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: If I could give a negative number I would

September 26, 2023

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Employee Rating

Try to schedule service is a joke! !! Dylan a workers exact words when I finally got a hold of someone and asked for a service manager I was told reaching him would be “hit or miss” …. More

by Corycarby1986
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan

March 31, 2023

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Employee Rating

I took my car in for a recall, they replaced a fuel line. When I got it home I could smell gas. I couldn't find the leak and put it off. When I took it in they said I waited to long. The leak is another fuel More

by cclark669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylen was good.

October 23, 2022

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Employee Rating

To Prescott Valley Kia General Manager Mr. Chuck Weesner and surrounding area citizens of Prescott. I was sold a pre-owned 2012 Volkswagon Toureg at the Prescott Valley dealership in which I f More

by madslamaxer
Recommend Dealer
No

October 08, 2022

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Employee Rating

After buying a used car from these crooks my loan was recalled, not upset about that, but the next day they took 1000 dollars from my bank accout after the deal was canceled, after 4 calls to prescott va More

by vmjensen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

March 03, 2021

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Employee Rating

this place was awful. bought a car recently. reversed sale. had to give back now without a vehicle. horrible customer service do not recommended at all!!!!!!!! side note i was told to give the car back More

by mforsten8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Mike Poirier

February 06, 2019

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Employee Rating

Buyer Beware Six months ago my wife and I purchased a vehicle from this location. We wore very excited to make our first big purchase and have a nice, reliable veh More

by Cbeneda87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

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