Check out Brian Shafer's reviews on DealerRater

July 31, 2025

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My A/C had quit cooling. They quickly diagnosed the problem and repaired it. I couldn’t be happier with their work. They quickly diagnosed the problem and repaired it. I couldn’t be happier with their work. More

by msnldub

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Recommend Dealer

Yes

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Jul 31, 2025 -

Shottenkirk Acura Huntsville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Acura Huntsville!

July 10, 2025

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Love this place and the people who work there 10 👍🏻 up. Alan is the best!!! up. Alan is the best!!! More

by shelia256

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Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Jul 11, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Acura Huntsville in the future!

June 11, 2025

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I had a great experience. My service rep greeted my and confirmed what I needed done. Also told me it was one service that I didn’t need! My service rep greeted my and confirmed what I needed done. Also told me it was one service that I didn’t need! More

by Roux77

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Recommend Dealer

Yes

Other Employees Tagged: Kennie Conley

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Jun 12, 2025 -

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

October 20, 2024

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They were courteous and efficient. They provided a loaner since I had a fuel pump recall. I used a mailer coupon for an oil change and wheel rotation which made it a good deal. Fini They provided a loaner since I had a fuel pump recall. I used a mailer coupon for an oil change and wheel rotation which made it a good deal. Finished on time and provided good service. More

by RODLEDGE6

Verified Customer

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Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Was a great experience working with the team at Shottenkirk. Response was timely when service request was made. Shottenkirk. Response was timely when service request was made. More

by SDSCHERB

Verified Customer

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Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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I had a great service experience. The Service Advisor explained everything needed to keep my vehicle maintained. The Service Advisor explained everything needed to keep my vehicle maintained. More

by QTHUNDR80

Verified Customer

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Recommend Dealer

Yes

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Oct 21, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Acura Huntsville!

October 12, 2024

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This is the best service department always so helpful and informative. They do not try to push unnecessary repairs like most other service departments I’ve been to. informative. They do not try to push unnecessary repairs like most other service departments I’ve been to. More

by CARONSHANKLES

Verified Customer

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Recommend Dealer

Yes

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Oct 14, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 11, 2024

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Excellent service! Mr Brian Shafer gave me a very clear explanation about the problem of cars. The Car runs very well after the service. Mr Brian Shafer gave me a very clear explanation about the problem of cars. The Car runs very well after the service. More

by HUANGW

Verified Customer

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Recommend Dealer

Yes

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Oct 11, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Acura Huntsville. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 11, 2024

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Always helpful, friendly, and they take excellent care of my service needs. I’m an Acura fan! my service needs. I’m an Acura fan! More

by RENEETRAY

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 14, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 10, 2024

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It was very quick service. He was courteous and explained everything to me. Thank you He was courteous and explained everything to me. Thank you More

by SHERRIALFORD50

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michael Cornelison, Alan Cornelison

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Oct 11, 2024 -

Shottenkirk Acura Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!