Brian Smith

I thought that slippery and deceptive sales tactics were reserved for low-level, fly by night used car dealers. Apparently, this extends to franchised dealerships as well. When I said I couldn’t make it, a reserved for low-level, fly by night used car dealers. Apparently, this extends to franchised dealerships as well. When I said I couldn’t make it, and shortly thereafter (less than 10 minutes) said I could actually stop by that same day, I was told it was sold. So had it been sold all along? Or did it coincidentally fly off their lot in the minutes that Burlington Chevrolet’s manager, Brian, thought I wouldn’t make it. Were they going to let me come out just to say it’s been sold, all while telling customers it was available, knowing I was coming to see it? Very unscrupulous and deceptive. Brian’s response which immediately shifted to a “we” response, indicates that he was well aware that I was wise to his manipulative sales tactic. More

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Easy to work with. No games played. Finance paperwork was the fastest I’ve ever experienced. No games played. Finance paperwork was the fastest I’ve ever experienced. More

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The staff were friendly, helpful, and went above and beyond to make sure we were happy with our purchase. beyond to make sure we were happy with our purchase. More

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We just purchased a vehicle for my daughter. Brian was so helpful. We weren’t sure what kind of vehicle would be best and fit into our budget. He listened to understand our needs and then mad Brian was so helpful. We weren’t sure what kind of vehicle would be best and fit into our budget. He listened to understand our needs and then made a sound recommendation which my daughter loved and we approved. He worked around our schedule and had the car detailed and all the paperwork ready when we arrived. He also spent some extra time setting up the On-Star and answering all of our questions. I couldn’t be happier with both the customer service and value. More

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The experience of purchasing my equinox EV was easy with no stress involved. I enjoyed the experience. And the people that work there. no stress involved. I enjoyed the experience. And the people that work there. More

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Brian Smith was outstanding made me feel like a friend than a customer. He went above and beyond to perform great customer service I would refer a friend to him anytime. I will be a customer for life than than a customer. He went above and beyond to perform great customer service I would refer a friend to him anytime. I will be a customer for life thank you Brian Smith for making my life easier. To have my minor ease, and a reliable vehicle. More

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Great experience. Excellent salesperson and finance manager. Everyone there was friendly. Great vehicle. Enjoying it every day. Excellent salesperson and finance manager. Everyone there was friendly. Great vehicle. Enjoying it every day. More

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