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Brianna Modugno
Brianna Modugno at Gurnee Volkswagen

Brianna Modugno

Account Coordinator

Gurnee Volkswagen

6301 W Grand Ave
Gurnee, IL 60031

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4 Reviews
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4 Reviews

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4 Reviews of Brianna Modugno

December 01, 2022

Dealership Rating
Employee Rating

Fair practice but needs better lenders to help financing your cars Otherwise good customer service. More

by Jc106719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jerry Cousin, Will Smith, Tricia Cruz, Hunter Eade , Chris Campos

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Dec 02, 2022

Gurnee Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gurnee Volkswagen, we look forward to having you as a valued customer for many years to come!

September 14, 2022

Dealership Rating
Employee Rating

I think they were professional and you could tell they value their customers. I was very satisfied. More

by tabitha.wray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Summer, Amanda Raatz

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Sep 14, 2022

Gurnee Volkswagen responded

Tabitha, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 06, 2022

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Employee Rating

Good response and service. Prompt with the service. Was happy with the outcome of the service. More

by medha.bhargaw
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Sep 07, 2022

Gurnee Volkswagen responded

Medha, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gurnee Volkswagen.

July 06, 2022

Dealership Rating
Employee Rating

I got the car I wanted they new I didn’t have bank statements jus check stubs had the car for a weekend and had to bring it back terrible More

by HENRYDUNLAP1993
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Gregg Domenico, Kris Tuchinskiy, Matt Walden, Jason Whitley

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Jul 09, 2022

Gurnee Volkswagen responded

Henry, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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