Brianna Williams
Brianna Williams at Gordie Boucher Ford of Kenosha

Brianna Williams

Express Service Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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4.8
51 Reviews
4.8

51 Reviews

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51 Reviews of Brianna Williams

January 14, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable. Ease of scheduling service. Great waiting area. Everyone very pleasant. Building is very nice and clean. More

by graceffal
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 14, 2026

Gordie Boucher Ford of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Kenosha, we look forward to having you as a valued customer for many years to come! Belal Barakat Service Manager 262-697-0700

January 13, 2026

Dealership Rating
Employee Rating

Great It was great. Enjoyed the cookies popcorn and drinks price was excellent Oh My .... More

by transportation
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 13, 2026

Gordie Boucher Ford of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

January 13, 2026

Dealership Rating
Employee Rating

They took care of me very well with the oil change and the tire rotation! More

by FREDWEXELBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eljiah Goodwin, Barb Derose

Jan 14, 2026

Gordie Boucher Ford of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Kenosha! Belal Barakat Service Manager 262-697-0700

January 10, 2026

Dealership Rating
Employee Rating

I had to change all of my driving preferences back to how they were. There was something in the write up about 2 pins missing. I don't know where they're missing from. The vehicle has a bumper to bumper warr More

by DEANBELL2
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 11, 2026

Gordie Boucher Ford of Kenosha responded

Dean, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Belal Barakat Service Manager 262-697-0700

January 07, 2026

Dealership Rating
Employee Rating

I always have a positive experience when I come to the dealership. I even touch base with Mr. Cairo. If it works out, when my wife is looking for a new car, I will definitely let Tristan know. More

by PDEGRACIE
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that you consistently have a positive experience when visiting our dealership. It’s great to know you were able to touch base with Mr. Cairo as well building strong relationships is important to us. And we’d be honored to help when your wife begins looking for her next vehicle; Tristan will be ready whenever the time is right. Thank you for choosing Gordie Boucher Ford of Kenosha. We truly appreciate your trust and look forward to assisting you again! Sal Pappalardo General Manager

January 03, 2026

Dealership Rating
Employee Rating

Very friendly and easy to work with. Mike was very thorough about what was happening to my vehicle. Definitely recommend More

by jhaasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re glad to hear that our team was friendly and easy to work with, and that Mike took the time to thoroughly explain what was happening with your vehicle. Clear communication and trust are important to us, and it’s great to know that made a difference. Thank you for the recommendation and for choosing Gordie Boucher Ford of Kenosha. We look forward to helping you again! Sal Pappalardo General Manager

January 03, 2026

Dealership Rating
Employee Rating

They were able to get me in without an appointment to replace my battery. Also delivered my car for free. Excellent service More

by robertru-44
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Jan 12, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the excellent 5-star review! We’re glad we could get you in without an appointment to replace your battery and make things even easier with our free Pick-Up & Delivery service. Providing fast, convenient, and reliable service is exactly what we aim for at Gordie Boucher Ford of Kenosha.Thank you for choosing us we look forward to helping you again whenever you need service! Sal Pappalardo General Manager

December 27, 2025

Dealership Rating
Employee Rating

Service was quick; people were polite and thorough in their explanation Keep up the great work More

by SURB26
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the great 5-star review! We’re happy to hear that your service was quick and that our team was polite and thorough in explaining everything. Clear communication and efficient service are exactly what we strive for at Gordie Boucher Ford of Kenosha. Thank you for the encouragement we appreciate your support and look forward to serving you again! Sal Pappalardo General Manager

December 26, 2025

Dealership Rating
Employee Rating

Everyone was so helpful, knowledgeable, and welcoming. On top of my appointment, I learned a lot about benefits I had that that I wasn't taking advantage of. My appointment went off without a hitch. I was More

by JBARCLAY321
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing 5-star review! ⭐ We’re so happy to hear that our team was helpful, knowledgeable, and welcoming and that your appointment went exactly as promised. It’s great to know you were able to learn about benefits you hadn’t been taking advantage of, and that everything was completed on time and without a hitch. And of course, we love that you enjoyed the chocolate chip cookies and popcorn the perfect finishing touch! 😄 Thank you for choosing Gordie Boucher Ford of Kenosha. We truly appreciate your kind words and look forward to delivering another 5-star experience next time! Sal Pappalardo General Manager

December 25, 2025

Dealership Rating
Employee Rating

Always exceptional service The staff is friendly and efficient. The text and video progress reports are great More

by LINDARNOLD
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful 5-star review! We’re thrilled to hear that you consistently receive exceptional service and find our staff friendly and efficient. The text and video progress updates are designed to keep you informed every step of the way, and we’re glad you find them helpful. Thank you for choosing Gordie Boucher Ford of Kenosha we look forward to taking care of you again on your next visit! Sal Pappalardo General Manager

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