Bruce Hanon
Bruce Hanon at Serra Ford Rochester Hills

Bruce Hanon

Business Manager

Serra Ford Rochester Hills

2890 South Rochester Road
Rochester Hills, MI 48307

5.0
28 Reviews
5.0

28 Reviews

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28 Reviews of Bruce Hanon

February 03, 2026

Dealership Rating
Employee Rating

Jeremy is very kind, caring and personable. He is very helpful in finding the vehicle that meets the clients needs and preferences. We appreciate all the help he has given us when choosing ou More

by Mgz
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 07, 2026

Serra Ford Rochester Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 25, 2026

Dealership Rating
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The sales team was great and made me a generous offer on my trade-in. Sebastian was very helpful in reviewing the features of my new 2026 Platinum Hybrid Escape. The car is amazing in so many ways - inter More

by Diana Davis
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Leka Gjokaj, Bruce Hanon, Sebastian Guerrero

Feb 07, 2026

Serra Ford Rochester Hills responded

Hi Diana, thank you so much for your positive comments about Serra Ford Rochester Hills! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2026

Dealership Rating
Employee Rating

Mi primera impresión fue que el personal era muy amable, desde antes de entrar, con el primero que me encontré en la puerta me saludó amablemente y Brandon, el vendedor nos brindó muy buen servicio, nos ay More

by margaritacastro904
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Westrick

January 05, 2026

Dealership Rating
Employee Rating

My experience with purchasing new vehicles with Brad Schiller has always been great. The whole team is very professional and friendly. Highly recommend them to anyone who is looking for a new Ford vehi More

by wangdongl
Recommend Dealer
Yes

Other Employees Tagged: Brad Schiller, Taylor Walker

Jan 07, 2026

Serra Ford Rochester Hills responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Serra Ford Rochester Hills for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

January 02, 2026

Dealership Rating
Employee Rating

Our experience with purchasing a new vehicle from Serra Ford was great. Bailey our sales representative did an amazing job throughout the buying process. Very professional and friendly staff. Highly recomm More

by jgrabinski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Czuchaj

Jan 05, 2026

Serra Ford Rochester Hills responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

January 01, 2026

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I have been working with this dealership long before it became Serra Ford, including the same salesperson. They have always served us well. More

by drbobcornwall
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Woody Woodson, Matt Weyers

December 23, 2025

Dealership Rating
Employee Rating

My experience at Serra Ford was very smooth and amenable. Shawn Burchi, my salesperson, went out of her way to be accommodating. More

by danlewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Burchi

Dec 25, 2025

Serra Ford Rochester Hills responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 25, 2025

Dealership Rating
Employee Rating

Salesman Mike Smitley is a veteran. No nonsense and great personality. His managers JR Peterson and Vito Vultaggio are super people to deal with. More

by 6ronaldk
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

November 22, 2025

Dealership Rating
Employee Rating

So clean, friendly fair and more. They greeted us, got us coffee and always friendly More

by pwalgenbach123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lazer Volaj , Quinn

Nov 25, 2025

Serra Ford Rochester Hills responded

Hi, your comments keep us motivated and working hard for all our guests! If you have any further questions, please don't hesitate to reach out!

October 28, 2025

Dealership Rating
Employee Rating

Great place to buy your next Ford. Brad Schillar is an awesome salesman and knows how to interact with a person who is looking for a new Ford. More

by pandrbaber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Schiller, Michele Dargis

1

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