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Bryan Guidry
Bryan Guidry at Norm Reeves Mazda

Bryan Guidry

Service Advisor

Norm Reeves Mazda

1840 E Airport Freeway
Irving, TX 75062

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5.0
27 Reviews
5.0

27 Reviews

Write a Review

27 Reviews of Bryan Guidry

August 27, 2025

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Great service the staf is very professional and really knows what they are doing the sale people too More

by francisco.velazco
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 28, 2025

Norm Reeves Mazda responded

Our service crew and sales squad try to work like a pair of workshop wizards. They may not have magic wands, but we think they have magical skills! Hearing you felt they really know what they’re doing means they did their jobs right. If you spot something else we can help with, flag us down, and we'll make something happen. Thank you, Francisco!

August 23, 2025

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Service was incredibly quick, they provided me with timely updates throughout the process and also cleaned my vehicle free of charge! More

by Jonathan Treminio
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Aug 25, 2025

Norm Reeves Mazda responded

Thanks so much, Jonathan. We love hearing that the process was timely and that the free detail put the cherry on top. If you need anything between visits, just give us a shout.

August 21, 2025

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When picking up the car, the process was efficient. Bryan, answered all questions, and ensured satisfaction. The service department followed up a few days later to confirm everything was working correc More

by j.s.caldwell0819
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Recommend Dealer
Yes
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Aug 22, 2025

Norm Reeves Mazda responded

Thanks for sharing this, and for giving Bryan and our service team a shout-out! We love making the car-care experience fit together as neatly as a finished puzzle: efficient pickup, clear answers, and thoughtful follow-up. It’s great to know every piece clicked into place for you.

August 07, 2025

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My service was prompt and the service center staff were very helpful. I will be going back. More

by ekwa07cha
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon

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Aug 08, 2025

Norm Reeves Mazda responded

Thanks so much for the shout-out! We love hearing that our service team made your visit quick and helpful. Keeping you on the road with prompt care is exactly what we aim for, and we’ll be ready with the same fast, friendly service next time you need us.

August 05, 2025

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Friendly, efficient, and very helpful. Everyone was very knowledgeable in their positions. I was in and out in a jiffy. More

by c.king0
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Service Communication
Recommend Dealer
Yes
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Aug 06, 2025

Norm Reeves Mazda responded

This is wonderful to hear! Friendly faces, expert help, and low wait times are our specialty. See you again for another lightning-fast service!

July 30, 2025

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service was quick and loaner was also provided with a respectable timeframe. car was done on time More

by c.w.nguyen
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Recommend Dealer
Yes
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Jul 31, 2025

Norm Reeves Mazda responded

We're happy to hear everything was timely and respectful! That's what we want. Thanks for choosing Norm Reeves Mazda, and don't hesitate to get in touch if any questions pop up.

July 15, 2025

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The service representatives are always friendly and attentive in keeping me apprised of the progress of the service. I love. It that they wash and vacuum your car after the service. More

by almuncy
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jul 15, 2025

Norm Reeves Mazda responded

We’re so glad our friendly service and post‑service polish made your day! Nothing beats driving off in a sparkling clean car, and we can’t wait to make yours shine again next time. Thank you!

June 21, 2025

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1-Thankyou - Norm Reeves Mazda , Irving , Texas - great service experience - had Excellent service by service advisor "Bryan Guidry" who was Fantastic and very knowledgable and honest and gave good advice More

by cherianab
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Foreman

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Jun 23, 2025

Norm Reeves Mazda responded

We appreciate YOU! Thanks for coming to see us. Great service and loaner is the least we can do to ensure premier service experiences, that's just the status quo here at Norm Reeves Mazda Irving!

June 18, 2025

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No issues - work done when expected. Love the video recap you always send while looking at vehicle. More

by brendamadison
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 20, 2025

Norm Reeves Mazda responded

It's great to hear you value the video recap, Brenda! Feedback like that helps ensure our customers receive the best possible service. Thanks for trusting our team!

June 06, 2025

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In an emergency they helped me out and got me going. Very nice service department More

by Shearrer.sandra.k
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Teresa Dixon, Angela Engel, Salvador Torres, Lyndsay Dooley, Yvette Soto, Salina Torres

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Jun 09, 2025

Norm Reeves Mazda responded

In a pinch, we’re always here with a wrench and a smile, Sandra! Thanks for trusting us to get you back on the road. Remember, we've got your back!

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