Bryce Cassels
Bryce Cassels at Five Star Chevrolet

Bryce Cassels

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
36 Reviews

Former automotive technician of 5 years, and current service advisor. Currently I am working towards my degree in Business Management to take my career to the next step!

Dealership Experience

3 yrs, 2 mos

Specialties & Trainings

Chevrolet and Volkswagen

5.0

36 Reviews

Write a Review

36 Reviews of Bryce Cassels

February 26, 2026

Dealership Rating
Employee Rating

You guys have the best service station shop I appreciate everything you guys do over at Five Star Chevrolet! More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Five Star Chevrolet responded

Chris, We appreciate the kind words and your continued trust in our service department. Our goal at Five Star Chevrolet is to provide the best maintenance and repair experience possible, and it’s rewarding to hear that we’re hitting the mark for you. Thank you for choosing us to take care of your vehicle. We look forward to scheduling your next appointment at 972-389-6700. Take care, Chris Selbach, Service Director

February 19, 2026

Dealership Rating
Employee Rating

The dealership is clean and the employees are professional and friendly! I worked with Bryce in service and would highly recommend him. He is knowledgable and an expert at what he does. More

by cassels.bryce.vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Five Star Chevrolet responded

We appreciate the feedback, cassels.bryce.vw! It’s great to hear that Bryce provided the professional and knowledgeable service we strive for every day. Thank you for recognizing his hard work and for choosing the service department at Five Star Chevrolet. We look forward to scheduling your next appointment at 972-389-6700. Safe travels, Chris Selbach, Service Director

February 08, 2026

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Employee Rating

The best dealership, staff very well coming and pay attention to customer concerns particularly the man who served me. More

by enosodede
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 08, 2026

Five Star Chevrolet responded

Thanks so much, enosodede, for choosing Five Star Chevrolet for your vehicle care. Complete customer satisfaction is our focus and we welcome questions between visits at 972-389-6700. Safe travels and call us any time. Take care, Chris Seilbach, Service Director

February 03, 2026

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Employee Rating

Quick an satisfied with in an out experience with excellent welcoming with outstanding job would recommend More

by Samuel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Feb 04, 2026

Five Star Chevrolet responded

Samuel, Thank you so much for the wonderful feedback! We are thrilled to hear you had such a positive experience at Five Star Chevrolet. It means a lot that you'd recommend us, and we truly appreciate you taking the time to recognize so many of our team. Reach us for advice any time at 972-389-6700. Take care, Chris Selbach, Service Director

January 14, 2026

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Employee Rating

I had already left a great review for the excellent customer service I received when purchasing my vehicle, and I wanted to add another one — this time for the service department. The level of care an More

by Marco Silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosa Lerma , Jacob Blau

Jan 15, 2026

Five Star Chevrolet responded

Marco, You are appreciated at Five Star Chevrolet! Thank you for your kind remarks and endorsement of our service and sales teams. Whenever we can offer our expertise, please reach us at 972-389-6700. Best regards, Chris Selbach, Service Director

January 02, 2026

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Employee Rating

As always great service and informative. Would definitely recommend to anyone needing service or even sales for that matter. More

by WILLHACKNEY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 03, 2026

Five Star Chevrolet responded

WILLHACKNEY4, How very nice of you to recognize so many of the Five Star Chevrolet service team. We are grateful to share our knowledge and expertise with you. Let us know when you need our advice in the future at 972-389-6700. Thank you for your business and loyalty. Best regards, Chris Selbach, Service Director

December 26, 2025

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Employee Rating

The only place I take my truck in for service. They are very informing and they treat you very good shout out to Bryce. More

by Loco_radway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 27, 2025

Five Star Chevrolet responded

Thank you, Loco_radway, for trusting Bryce and the Five Star Chevrolet team! We are grateful to have you as a loyal customer and friend. Reach out to 972-389-6700 for advice any time. We look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

December 06, 2025

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Employee Rating

Service Advisor, Jessy. Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome co More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos , William Mills

Dec 07, 2025

Five Star Chevrolet responded

Thank you so much, Judy, for recognizing Jessy in the Five Star Chevrolet service department. Total customer satisafaction and informed auto care is our focus. Reach our team at 972-389-6700 any time you need our advice. Take care, Chris Selbach, Service Director

November 05, 2025

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Employee Rating

Brian give me the best 5 star treatment ever i will always come back again More

by Keith.lyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2025

Five Star Chevrolet responded

Thank you so much, Keith, for rating your Five Star Chevrolet service experience. Between visits, reach our advisors at 972-389-6700. We are here to keep you knowledgeable about your vehicle care. Safe travels and please stay in touch. Best regards, Chris Selbach, Service Director

November 02, 2025

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Employee Rating

Honest and friendly service department. Willing to discuss price and best practice in a no pressure environment. More

by vin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Five Star Chevrolet responded

Vin, We appreciate you at Five Star Chevrolet. Whenever you need vehicle advice, please reach Bryce and our team at 972-389-6700. We are here to keep you informed and your vehicle running well. Safe travels and thank you, Chris Selbach, Service Director

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