Former automotive technician of 5 years, and current service advisor. Currently I am working towards my degree in Business Management to take my career to the next step!
Read moreDealership Experience
3 yrs
Specialties & Trainings
Chevrolet and Volkswagen
32 Reviews
Write a Review32 Reviews of Bryce Cassels
January 14, 2026
I had already left a great review for the excellent customer service I received when purchasing my vehicle, and I wanted to add another one — this time for the service department. The level of care an customer service I received when purchasing my vehicle, and I wanted to add another one — this time for the service department. The level of care and attention was outstanding. Special thanks to Bryce and Jacob, who went above and beyond to make sure I was completely satisfied. They were professional, attentive, and truly cared about providing the best experience possible. Highly recommend this dealership — great service from sales to service! More
Other Employees Tagged: Rosa Lerma , Jacob Blau
January 02, 2026
As always great service and informative. Would definitely recommend to anyone needing service or even sales for that matter. Would definitely recommend to anyone needing service or even sales for that matter. More
Other Employees Tagged: Amanda Agosto, Angel Agosto, Shawn Detaverier, Fabian Calles, Jessy Barrientos, Kevin Cruz, Brian Pena, Nicolas Detavernier
December 06, 2025
Service Advisor, Jessy. Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome co Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome company. More
Other Employees Tagged: Jessy Barrientos , William Mills
October 09, 2025
Bryce is my Service advisor and every interaction is professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a dope brotha and definitely invited to Thanksgiving dinner lol 😂 . Sam Packs 5 Star Chevrolet is just a cool environment all around and I know where my next new car is coming from!!! More
Other Employees Tagged: Amanda Agosto, J.R. Lopez
September 13, 2025
The service reps are very helpful. They did follow up. The lounge is nice with snacks They did follow up. The lounge is nice with snacks More
Other Employees Tagged: J.R. Lopez, Randy Juarez
September 06, 2025
Bryce in the Service Center is excellent. I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was going to be done and what may need to be done in the near future. More
August 01, 2025
The people were extremely helpful, courteous and professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was a privilege to work with you. Also appreciated my car being washed in such a timely manner. More
Other Employees Tagged: Shawn Detaverier

