Bryce Cassels
Bryce Cassels at Five Star Chevrolet

Bryce Cassels

Service Advisor

Five Star Chevrolet

1700 S Interstate 35E
Carrollton, TX 75006

Contact Me
5.0
32 Reviews

Former automotive technician of 5 years, and current service advisor. Currently I am working towards my degree in Business Management to take my career to the next step!

Dealership Experience

3 yrs

Specialties & Trainings

Chevrolet and Volkswagen

5.0

32 Reviews

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32 Reviews of Bryce Cassels

January 14, 2026

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Employee Rating

I had already left a great review for the excellent customer service I received when purchasing my vehicle, and I wanted to add another one — this time for the service department. The level of care an More

by Marco Silva
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Rosa Lerma , Jacob Blau

Jan 15, 2026

Five Star Chevrolet responded

Marco, You are appreciated at Five Star Chevrolet! Thank you for your kind remarks and endorsement of our service and sales teams. Whenever we can offer our expertise, please reach us at 972-389-6700. Best regards, Chris Selbach, Service Director

January 02, 2026

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As always great service and informative. Would definitely recommend to anyone needing service or even sales for that matter. More

by WILLHACKNEY4
Service Price Transparency
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Recommend Dealer
Yes
Jan 03, 2026

Five Star Chevrolet responded

WILLHACKNEY4, How very nice of you to recognize so many of the Five Star Chevrolet service team. We are grateful to share our knowledge and expertise with you. Let us know when you need our advice in the future at 972-389-6700. Thank you for your business and loyalty. Best regards, Chris Selbach, Service Director

December 26, 2025

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The only place I take my truck in for service. They are very informing and they treat you very good shout out to Bryce. More

by Loco_radway
Service Price Transparency
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Recommend Dealer
Yes
Dec 27, 2025

Five Star Chevrolet responded

Thank you, Loco_radway, for trusting Bryce and the Five Star Chevrolet team! We are grateful to have you as a loyal customer and friend. Reach out to 972-389-6700 for advice any time. We look forward to seeing you in the future. Best regards, Chris Selbach, Service Director

December 06, 2025

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Service Advisor, Jessy. Was excellent. Service was great. In and out and even received excellent service by staff making sure didnt need anything as they past by. Awesome co More

by Judy
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Recommend Dealer
Yes

Other Employees Tagged: Jessy Barrientos , William Mills

Dec 07, 2025

Five Star Chevrolet responded

Thank you so much, Judy, for recognizing Jessy in the Five Star Chevrolet service department. Total customer satisafaction and informed auto care is our focus. Reach our team at 972-389-6700 any time you need our advice. Take care, Chris Selbach, Service Director

November 05, 2025

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Brian give me the best 5 star treatment ever i will always come back again More

by Keith.lyons
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 06, 2025

Five Star Chevrolet responded

Thank you so much, Keith, for rating your Five Star Chevrolet service experience. Between visits, reach our advisors at 972-389-6700. We are here to keep you knowledgeable about your vehicle care. Safe travels and please stay in touch. Best regards, Chris Selbach, Service Director

November 02, 2025

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Honest and friendly service department. Willing to discuss price and best practice in a no pressure environment. More

by vin
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2025

Five Star Chevrolet responded

Vin, We appreciate you at Five Star Chevrolet. Whenever you need vehicle advice, please reach Bryce and our team at 972-389-6700. We are here to keep you informed and your vehicle running well. Safe travels and thank you, Chris Selbach, Service Director

October 09, 2025

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Bryce is my Service advisor and every interaction is professional and smooth. I truly appreciate the guy’s effort to make sure any of my mechanical problems are fixed. As I said in another review He’s a More

by Jaelloyd88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Agosto, J.R. Lopez

Oct 09, 2025

Five Star Chevrolet responded

Jaelloyd88, It is so great to know Bryce took such good care of you and your car. Our team is focused on making sure you are driving a reliable vehicle. Between visits, give Bryce and our Five Star Chevrolet techs a call at 972-389-6700 if you need advice. We are here for you! Safe travels and thanks for your feedback. Take care, Chris Selbach, Service Director

September 13, 2025

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The service reps are very helpful. They did follow up. The lounge is nice with snacks More

by bobbyfinken
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.R. Lopez, Randy Juarez

Sep 14, 2025

Five Star Chevrolet responded

We appreciate you at Five Star Chevrolet, bobbyfinken! Thank you for recommending our service team. When you have future vehicle concerns, we look forward to hearing from you at 972-389-6700. Take care, Chris Selbach, Service Director

September 06, 2025

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Bryce in the Service Center is excellent. I have taken my vehicle there twice, and he has de delivered above and beyond customer service both times, taking extra time to explain what work was More

by aschweitzer13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2025

Five Star Chevrolet responded

Thank you, aschweitzer13, for choosing Five Star Chevrolet and recognizing Bryce's efforts in our service center. When you have questions about your vehicle, please call 972-389-6700. We are here to help you stay informed and offer our expertise. Safe travels and thanks again, Chris Selbach, Service Director

August 01, 2025

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The people were extremely helpful, courteous and professional. The dealership is truly amazing inside. Very clean, bright, and everyone was so welcoming. You run a wonderful dealership and it was More

by booth.judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Detaverier

Aug 01, 2025

Five Star Chevrolet responded

Thank you, booth.judy! Our goal at Five Star Chevrolet is to provide great service and give you the confidence that comes with knowing your car. If you ever have questions between your visits, please give us a call at 972-389-6700. We're here for you! Thank you again for your business and your feedback. Take care, Chris Selbach, Service Director

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