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Dealership Experience
16 yrs, 10 mos
64 Reviews
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64 Reviews of Cain Carter
October 13, 2025
Cain is great. Very honest and easy to work with. This is the fifth car we've purchased or leased with him, and I would highly recommend him to others. He makes Very honest and easy to work with. This is the fifth car we've purchased or leased with him, and I would highly recommend him to others. He makes the process simple. More
by James C
Verified Customer
October 08, 2025
great selection, love the car we chose, the pricing was good, we were treated well. good, we were treated well. More
by JANDGLOVAS
Other Employees Tagged: Andrew Lyon, Erik Carr
October 03, 2025
The service professionals. are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner are exceptional. They make our experience each time we have to bring our Audi in go as smoothly as possible. They explain the needed work in a manner that we can understand. One of the reasons we purchased a second Audi within two years is because of the service department! More
by EHUBER8
Other Employees Tagged: Jacqueline Westlake, Hector Guadamuz, Jason Rajan
August 28, 2025
Jacquiline was super helpful and great to work with. Over all everyone was helpful and mostly pleasant experience Over all everyone was helpful and mostly pleasant experience More
by ROBERTSALAZAR479
Other Employees Tagged: Jacqueline Westlake, Blake Paulson
June 26, 2025
We have been dealing with Niello Audi for many years . All of our experiences have been excellent. All of our experiences have been excellent. More
by BOB@RHGREALESTATE.COM
Other Employees Tagged: Kyle Saephanh
June 20, 2025
Great place for service and do business. I always get treated with priority and professionalism I always get treated with priority and professionalism More
by ron_j8
Other Employees Tagged: Erik Carr, Scott Bunker, Dain Bryant, Hector Guadamuz, Jason Rajan, Elbert Davis III, Kenneth Thomas, Aaron Thetford
May 26, 2025
Hector was ready for me when I arrived for my scheduled service. He informed me of the expected cot and estimated time that it would take. The job was completed on time and slightly less than expected. Gre service. He informed me of the expected cot and estimated time that it would take. The job was completed on time and slightly less than expected. Great service More
by EWENUS
Other Employees Tagged: Hector Guadamuz
May 07, 2025
Professional, knowledgeable and easy to talk to. Kept to the deal with no hidden costs. Kept to the deal with no hidden costs. More
by LLMAGNANI
Other Employees Tagged: Blake Paulson, Jeff Holt
April 16, 2025
The sales experience was satisfactory with Cain, except for the unsatisfactory service provided regarding the due bill. While I do not have exceptionally high standards, I had anticipated that my car would for the unsatisfactory service provided regarding the due bill. While I do not have exceptionally high standards, I had anticipated that my car would be in the same condition as when I dropped it off at Niello Audi. Consequently, I will not be doing business with Niello Audi or any Niello dealerships in the future. I was deeply disappointed that a minor issue with a due bill escalated into a complex problem and resulted in significant deterioration of the appearance of my Vehicle. I had previously owned a few Audis, S5, A7, SQ5 (was also purchased at Niello Audi Sacramento ), Q7, A7e, and the recent one I purchased at Niello Q7 that was ruined. I never had issues with any other dealerships in the Bay Area. I hope I learn my lesson from this experience and never go back to any Niello Dealerships. More
by Omar
Other Employees Tagged: Aaron Thetford, Alex Kludt, Jeff Holt , Taytana
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