Caitlyn Osterman
Caitlyn Osterman at Taylor Ford of Manteno

Caitlyn Osterman

Sales Consultant

Taylor Ford of Manteno

222 South Locust Street
Manteno, IL 60950

Contact Me
5.0
18 Reviews
5.0

18 Reviews

Write a Review

18 Reviews of Caitlyn Osterman

August 27, 2025

Dealership Rating
Employee Rating

so far so good, dealership/sales person has been receptive to my issues and trying to resolve them. More

by gam135
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Aug 28, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with Taylor Ford of Manteno. We are glad to hear that our team has been receptive and working with you to resolve any issues. Providing excellent customer service is always our top priority, and feedback like yours helps us continue to improve. We appreciate you choosing Taylor Ford of Manteno and look forward to making sure everything is taken care of for you.

August 26, 2025

Dealership Rating
Employee Rating

Caitlyn was such a great sales person. Made the process very simple. In and out. Easy to get along with. Highly recommend. More

by jcarlilesiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Melia

Aug 27, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience! We are so glad to hear that Caitlyn was able to make the process simple and enjoyable for you. At Taylor Ford of Manteno in Manteno Illinois, we strive to provide a smooth and stress free car buying experience for every customer. Your recommendation means a lot to us and we truly appreciate you choosing our dealership. Enjoy your new vehicle and we look forward to serving you again in the future!

August 20, 2025

Dealership Rating
Employee Rating

Caitlin Osterman was very nice and helpful. The whole team seemed to care that I got a vehicle that I was happy with. More

by lindseykinn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 21, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are so glad to hear that Caitlin and the team at Taylor Ford of Manteno provided you with helpful and caring service while finding the right vehicle. Our goal is always to make sure our customers leave happy and confident in their purchase. We truly appreciate your feedback and look forward to serving you again in the future.

August 14, 2025

Dealership Rating
Employee Rating

My wife and I shopped multiple dealerships and in the end the service that we received from caitland and the rest of the staff was amazing from start to finish More

by JB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia

Aug 15, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience with us. We are thrilled to hear that Caitlyn and the rest of our team at Taylor Ford of Manteno provided you with amazing service from start to finish. We strive to make every visit a positive and memorable one, and it means a lot to know we met your expectations. We truly appreciate you choosing our dealership after visiting multiple others, and we look forward to assisting you again in the future.

August 09, 2025

Dealership Rating
Employee Rating

Service department was fast , and very helpful I will recommend to friends and family Overall a great experience More

by bigtaunch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Crosswell, Anthony Melia

Aug 11, 2025

Taylor Ford of Manteno responded

Thank you for sharing your positive experience with us. We are happy to hear that our service department at Taylor Ford of Manteno was fast and helpful. Your recommendation to friends and family means a great deal to our team, and we truly appreciate your support. We look forward to continuing to provide you with great service in the future.

July 16, 2025

Dealership Rating
Employee Rating

Awesome experience! Easy to work with and very accommodating. They made us feel like family! More

by Dlutz3359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 16, 2025

Taylor Ford of Manteno responded

Thank you for sharing your experience! We truly appreciate your kind words about our team at Taylor Ford of Manteno in Manteno Illinois. It means a lot to know you felt like family while working with us. If there is ever anything else we can assist with, we are always here to help. Enjoy your vehicle and thank you again for choosing Taylor Ford of Manteno!

July 14, 2025

Dealership Rating
Employee Rating

Almost incurred steep costs by taking their loaner out of state Good thing I asked about it beforehand. More

by Tempi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

Taylor Ford of Manteno responded

Thank you for sharing your feedback and for taking the time to leave a review. We are glad you checked with our team beforehand regarding the loaner vehicle guidelines. We do always aim to be upfront about our policies and appreciate customers reaching out with questions. If there is ever anything else we can assist you with, please feel free to contact us at (815) 468-6566.

July 05, 2025

Dealership Rating
Employee Rating

Taylor Ford staff are always very accommodating and extremely helpful. Nidal (Nick) went above and beyond to make sure the price fit and the vehicles were exactly what we wanted. Caitlyn even took a ch More

by Mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 07, 2025

Taylor Ford of Manteno responded

Thank you for the wonderful review! We’re thrilled to hear that Nidal (Nick) and Caitlyn went above and beyond to make your experience such a positive one. At Taylor Ford of Manteno in Manteno Illinois, we take pride in having a team that genuinely cares about helping customers find the right vehicle for their needs. We truly appreciate your kind words and look forward to assisting you again in the future!

June 04, 2025

Dealership Rating
Employee Rating

Professional service and good selection. This is the 4th vehicle we have purchased through Taylor Ford Manteno always great communication and the service department is knowledgeable and pers More

by robinzivanovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra

Jun 06, 2025

Taylor Ford of Manteno responded

Thank you so much for your continued support and loyalty. We truly appreciate you choosing Taylor Ford of Manteno for your fourth vehicle purchase. It means a lot to know that our communication, vehicle selection, and service department have consistently met your expectations. We are proud to serve the Manteno community and look forward to helping with anything you need in the future. Thanks again for being part of the Taylor Ford of Manteno family!

June 01, 2025

Dealership Rating
Employee Rating

I live out of state, and purchased my vehicle electronically. Caitlyn & Nick both promptly answered every question I had, while attending to every concern of mine throughout the process. I can’t More

by NIKO.BRUNELAS7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Shaqra, Anthony Melia , Chipper Croswell

Jun 02, 2025

Taylor Ford of Manteno responded

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that Caitlyn, Nick, and Anthony provided outstanding service throughout your long-distance vehicle purchase. At Taylor Ford of Manteno in Manteno Illinois, we take pride in offering a smooth and transparent buying process, whether you're local or out of state. Your kind words about our team's professionalism, communication, and commitment to going above and beyond mean a great deal. We truly appreciate your trust in us and hope you enjoy your new vehicle for many miles to come!

1

Dealership Inventory (202 Vehicles)

used 2012 Ford Escape car, priced at $14,795
2012 Ford Escape
used
Gold Leaf Metallic exterior
Automatic
Four-wheel Drive
new 2025 Ford Transit-250 car, priced at $52,956
2025 Ford Transit-250
new
Oxford White exterior
Unknown
All-wheel Drive
used 2022 Chevrolet Traverse car, priced at $27,996
2022 Chevrolet Traverse
used
Black Cherry Metallic exterior
Automatic
Front-wheel Drive
new 2024 Ford F-250 car, priced at $45,994
2024 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2024 Ford F-250 car, priced at $45,994
2024 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
used 2022 Ford F-150 car, priced at $40,476
2022 Ford F-150
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive