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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.5
566 Reviews
4.5

566 Reviews

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566 Reviews of Cale Wood

July 31, 2025

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Just had my 200,000-mile service at Elk Grove Ford. The team was professional, thorough, and explained everything clearly. My car runs smoother than ever—great service as always! More

by Isra.Feyli
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Yes
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Jul 31, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 30, 2025

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Sales person really helpful showed us a car that worked out good ,service department did excellent job finding the problems with the car and getting repairs made More

by butchwhite55
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Yes
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Jul 30, 2025

Elk Grove Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 29, 2025

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Friendly, efficient my service was done in a timely manner with professionalism. The service agent was polite More

by solapeaina3
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Yes
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Jul 29, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 28, 2025

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Customer service for quick line was so helpful and his suggestion to when I should bring my truck mad my oil change experience great More

by FOUNDATION_CREATOR
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Yes
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Jul 28, 2025

Elk Grove Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Elk Grove Ford to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 26, 2025

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I loved prompt service and follow up . It was outstanding customer service. When I would call and leave a message they always responded quickly. More

by KENLWEIS156
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Yes
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Jul 26, 2025

Elk Grove Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Ford. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 26, 2025

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Only used a few times for minor issues. So far so good, but not had any experience with a major repair. More

by DONALD6852
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Recommend Dealer
Yes

Other Employees Tagged: Johnny Perkings

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Jul 30, 2025

Elk Grove Ford responded

Thank you for choosing Elk Grove Ford, Donald. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 25, 2025

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Amazing customer service Tony did a great job of explaining how warranties work explaining Ford policies on what they can and can't do service was fast and consistent More

by beanmeupcoffeellc
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Recommend Dealer
Yes

Other Employees Tagged: Tony

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Jul 25, 2025

Elk Grove Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 25, 2025

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Tony Parris of your Fleet dept is excellent in his job. He helped us with some issues on our Entegra rv. He took notes of our concern and made sure it all fixed. He is also very nice to talk to and very p More

by leonilalayus
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Recommend Dealer
Yes

Other Employees Tagged: Tony Parris , Fleet dept

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Jul 25, 2025

Elk Grove Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Ford! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 24, 2025

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The team in elk Grove Ford was awesome. They understood the problem and took care of it expeditiously. More

by MJLINDERMAN
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Yes
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Jul 24, 2025

Elk Grove Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Elk Grove Ford, we look forward to having you as a valued customer for many years to come! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

July 23, 2025

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Everything went as planned and timely. Buying a pickup sight unseen was a little nerve racking but it was exactly as the salesman explained More

by DRYLAKEACKLEY
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Yes
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Jul 23, 2025

Elk Grove Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

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