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Cale Wood
Cale Wood at Elk Grove Ford

Cale Wood

Sales

Elk Grove Ford

9645 Auto Center Dr
Elk Grove, CA 95757

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4.6
707 Reviews
4.6

707 Reviews

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707 Reviews of Cale Wood

February 16, 2026

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Employee Rating

Friendly and efficient! Always excellent service and the work is done on the timeline that is provided when checking in. More

by douglropel
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Recommend Dealer
Yes
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Feb 16, 2026

Elk Grove Ford responded

Thanks for highlighting our friendly and efficient service. We’re glad Cale and the team completed your Ford service within the promised timeline. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 15, 2026

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Tony the Sales Manager and Clay in Sales were great! Finance went as expected and smoothly. I've been wanting to buy a new truck for some time now and they located a truck I could live with and buy it! More

by New Truck
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tony Sales Manager five stars!

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Feb 15, 2026

Elk Grove Ford responded

Thank you for choosing a Ford Maverick and sharing your experience. We’re glad that Cale and our team made financing smooth and helped you find the right truck. We appreciate your trust and look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 15, 2026

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Convenient location very friendly service . Timely services . The price for service was fair . Would recommend to others. More

by Cmeji60dmv
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 16, 2026

Elk Grove Ford responded

Thank you for highlighting our convenient location and friendly assistance from Cale and the service team. We’re glad the service on your Ford Maverick was timely and fairly priced. Your recommendation to others is greatly appreciated. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 14, 2026

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They picked up the car , and delivered it. James called to tell me of a possible problem that needs to be looked into. More

by BLSRJS
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Recommend Dealer
Yes

Other Employees Tagged: James

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Feb 16, 2026

Elk Grove Ford responded

We are very happy to hear that James and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 13, 2026

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Dana was helpful but quicklane replaced the oil with higher viscosity which made the engine not properly operate. I took the truck to a diff service to have the oil replaced. More

by DAVIDBAAS
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Dana, quicklane

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Feb 16, 2026

Elk Grove Ford responded

Thank you for your review, David. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 12, 2026

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Dana was great to work with, diagnosed the issue & had it done quick, very happy with the results More

by kruzicka5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dana

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Feb 12, 2026

Elk Grove Ford responded

It’s great to hear our team diagnosed the issue quickly and that you’re happy with the results on your Ford. Thank you for sharing your feedback. We look forward to assisting you again. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 11, 2026

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went in recall & was not complete? due to no parts, should've called me before i brought in More

by jyac1999
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Workmanship
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Recommend Dealer
Yes
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Feb 12, 2026

Elk Grove Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 11, 2026

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The ford dealership was great and the people were fantastic. I will always go back to this dealership. More

by Lexiebb67
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Recommend Dealer
Yes

Other Employees Tagged: Brad

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Feb 11, 2026

Elk Grove Ford responded

Thank you for trusting us with your Ford F-150 service. Cale and the team are delighted you found the experience fantastic. We look forward to your next visit. Best Regards, Cale Wood, General Manager 916-478-7000 calewood@lithia.com

February 10, 2026

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Top notch service, they explained everything perfectly. My wait time was short for my service very professional. I drive 60 miles to come and have my car serviced here because of the top not Service I rece More

by aaronpresher
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Feb 10, 2026

Elk Grove Ford responded

Thank you for noting the efficiency and clarity of our service, especially on your Ford. We’re honored you travel 60 miles because of the professionalism and quick turnaround. Cale and the service team appreciate your loyalty and look forward to your next visit.

February 09, 2026

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They were able to get us what we wanted for the price we asked for. More

by J & E VAITH
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Mike Bhatia

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Feb 09, 2026

Elk Grove Ford responded

We’re glad Cale could secure the Ford Bronco at the price you requested. Thank you for your five-star review and enjoy your new Bronco!

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