Cameron Telford
Cameron Telford at Ken Garff Mercedes-Benz of Salt Lake City

Cameron Telford

Service Advisor

Ken Garff Mercedes-Benz of Salt Lake City

575 South State Street
Salt Lake City, UT 84111

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4.7
74 Reviews
4.7

74 Reviews

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74 Reviews of Cameron Telford

October 22, 2025

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Employee Rating

I finally got the glass I wanted. However last year I was quoted 800 and this year it came out to 1850 mostly due to a 1000 labor charge that my insurance company said was excessive f More

by Jayholidaystjames
Recommend Dealer
No

Other Employees Tagged: Cameron Telford

Oct 22, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

October 01, 2025

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Employee Rating

I worked with Cameron last time I was in he helped me tremendously always with a smile on his face. Thanks Cameron More

by redburnt
Service Price Transparency
Workmanship
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Recommend Dealer
No
Oct 08, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thanks for your review! It is wonderful to hear that Cameron provided you with the excellent experience we strive to provide all our customers. However we're sorry to see we did not provide you with a 5-star experience. Please reach out to us directly if we can address any concerns. Angela Heaps, Service Manager angelah@kengarff.com

August 28, 2025

Dealership Rating
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Great service! Nice employees and such a nice dealership! Lots of great snacks and drinks while you wait is such a bonus too! More

by andreawright74
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2025

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Overall I support this dealer. Service advisors are great! However they have recommended fluid flush four times and can't fix the record that shows it has been done. Though not More

by Nope
Service Price Transparency
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Recommend Dealer
Yes
Sep 02, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

August 04, 2025

Dealership Rating
Employee Rating

More than double fees! I took car in for routine service b for my car. They charged me $1455.00!!! I called draper and they would have done the exact same thing for $599. I More

by jasong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 05, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review, Jason. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

July 28, 2025

Dealership Rating
Employee Rating

This time I waiting longer time. two hours more. I hope so next time don’t wait longer time. Thanks. More

by cherry_tang
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Angela Heaps, Service Manager angelah@kengarff.com

July 11, 2025

Dealership Rating
Employee Rating

Very straightforward and efficient service and the staff was friendly from beginning to end. Always a pleasure. More

by lorenzoedwin4
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Recommend Dealer
Yes

June 21, 2025

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Was able to get next day service and two new tires after a catastrophic blow out while on a road trip from Colorado to Oregon. Service was prompt and agreeable. More

by wiegand_ken
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Recommend Dealer
Yes
Jun 25, 2025

Ken Garff Mercedes-Benz of Salt Lake City responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

June 05, 2025

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Employee Rating

Prompt and courteous service with the proper amount of explanation and details. This work was great. More

by pmcc42
Service Price Transparency
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Service Time
Recommend Dealer
Yes

Other Employees Tagged: Braiden Draper

May 10, 2025

Dealership Rating
Employee Rating

Great service from a very courteous crew. Got me in and out quickly with good communication. More

by ESSTRASSBERG
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Recommend Dealer
Yes
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