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Candi Erwin
Candi Erwin at Shottenkirk Toyota

Candi Erwin

Service Advisor

Shottenkirk Toyota

5333 Broadway Street
Quincy, IL 62301

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5.0
39 Reviews
5.0

39 Reviews

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39 Reviews of Candi Erwin

November 26, 2025

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Employee Rating

They squeezed me in immediately as an emergency oil loss/change. Also did the tire rotation. So I appreciated their help. Also spent time talking to Ms. Bruns salesperson. More

by creativs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anette Bruns, Tara Nelson

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Nov 27, 2025

Shottenkirk Toyota responded

Thank you so much for your excellent review! We are so glad that our service team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

November 15, 2025

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Kind, courteous, and reliable. The shuttle is great! Tommy hauled both my dog and myself back to the stables. More

by julie.inghram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Kevin is an excellent mechanic and Tommy does a great job driving the shuttle.

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Nov 15, 2025

Shottenkirk Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 31, 2025

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Employee Rating

The service writers at Shottenkirk Toyota in Quincy, Il provide excellent customer service. Candi Erwin was my Service Writer. Tom the Courtesy Driver was friendly, which made the ride more enjoyable. More

by mwiewel521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom - Courtesy Driver

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Nov 02, 2025

Shottenkirk Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 27, 2025

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They’re real helpful. They explained things real well. And gave me an accurate time of how long it would take. More

by Wring520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 27, 2025

Shottenkirk Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 07, 2025

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Employee Rating

Great service! The Job team as always is exceptional! They always go the extra mile for whatever your needs are. More

by Jdavis3788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Davis

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Oct 07, 2025

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 07, 2025

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Employee Rating

Quick service and thorough explanation of what our vehicle needed for repairs. filler word, filler word More

by agriland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Oct 07, 2025

Shottenkirk Toyota responded

Thanks for sharing about your experience with Shottenkirk Toyota. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

October 01, 2025

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Employee Rating

I had an issue with my Toyota RAVE HRBRID. I was treated with honesty and compassion, unlike other dealerships sometimes treat women. I was immediately given a new car while mine was being rep More

by christinaogden4283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Maglioacchetti, Patrick Hasting

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Oct 01, 2025

Shottenkirk Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

September 28, 2025

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Employee Rating

Service department very friendly, repairs we completed in very timely manner, completely satisfied with the Dealership in Quincy. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson

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Sep 28, 2025

Shottenkirk Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 25, 2025

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Employee Rating

Very efficient and helpful! Always good to work with and provide us with excellent service! More

by rhondahester1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 25, 2025

Shottenkirk Toyota responded

Thanks for sharing your thoughts about your experience with Shottenkirk Toyota. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

August 19, 2025

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Employee Rating

They met my needs and were able to work me in for an additional item I needed addressed. More

by Jsteers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tara Nelson , Landon did well.

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Aug 19, 2025

Shottenkirk Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Toyota, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Toyota of Quincy!

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