Carlos Alvarez
Carlos Alvarez at Toyota of Easley

Carlos Alvarez

Service Advisor

Toyota of Easley

5643 Calhoun Memorial Hwy
Easley, SC 29640

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2 Reviews
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2 Reviews

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2 Reviews of Carlos Alvarez

July 28, 2025

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Employee Rating

3 hours for an oil change, tire rotation, E. F.I and T.E.C. is unacceptable. They also do not have Mobil 1 oil. At a previous service, they were promoting Mobil 1, and I used it, and also won a More

by mak1
Service Time
Recommend Dealer
No
Jul 28, 2025

Toyota of Easley responded

We apologize for your time spent during your recent service visit. A TEC and EFI both take approximately an hour each and can not be done simultaneously. We understand how frustrating that must have been. Unfortunately, we were out of Mobil 1 oil during your visit. We truly appreciate your patience and we are taking steps to prevent this from happening again. We would like to take care of your next oil change at no charge as a goodwill gesture.

July 22, 2025

Dealership Rating
Employee Rating

Very professional all levels customer service. A detailed breakdown of my bill and the evaluation. Thanks Carlos More

by Lixialavender
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Toyota of Easley responded

Thank you for your feedback. We appreciate your 5 star reviews.

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