Carlos Flores

A great place to buy and trade with, but I feel that they, like many other businesses are short on staffing, especially within their service department. Granted I showed up for a basic oil change + tire they, like many other businesses are short on staffing, especially within their service department. Granted I showed up for a basic oil change + tire rotation without an appointment, but the wait was nearly 3 hours. They were very courteous and I understand the current difficulties facing employers concerning staffing, and I hope that they will be more aggressive in attracting talented employees to return meaning to “Express Service”. The Lean Management model might put more money in your pocket up front, but it will drive away otherwise loyal customers. To be clear, this isn’t a shot directed at the hard working people in the service department, but strong advice to those who set the business model for this establishment. Thank you. More

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Carlos Flores is very courteous, knowledgeable, and flexible in his interaction with customer, in spite of the usual good cop - bad cop goofy routine with management. flexible in his interaction with customer, in spite of the usual good cop - bad cop goofy routine with management. More

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great customer service, worked with me to get the best finance option available. very pleased with the service and my coverage plans. overall satisfied with my new car! finance option available. very pleased with the service and my coverage plans. overall satisfied with my new car! More

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Eric Pegg and his team there have always been great to work with. Great people for sure and they are patient and responsive to customers needs. work with. Great people for sure and they are patient and responsive to customers needs. More

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Another great experience. Carlos Flores is one of the most caring and qualified salespersons I have ever worked with. As usual Eric Pegg guided us through a seamless purchasing experience. We were drivin most caring and qualified salespersons I have ever worked with. As usual Eric Pegg guided us through a seamless purchasing experience. We were driving off the lot in our new Grand Cherokee L Overland. Love it. More

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Staff is very friendly and helpful and every question asked was answered asked was answered More

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My company recently agreed to purchase a vehicle for me. I did a search online and found the vehicle that I wanted at North Point. I met Carlos upon my arrival and he made the process extremely easy. Great I did a search online and found the vehicle that I wanted at North Point. I met Carlos upon my arrival and he made the process extremely easy. Great experience! More

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Great service, people very nice and friendly it was very nice to find someone who spoke spanish, and he was so kind, thank you so much. nice to find someone who spoke spanish, and he was so kind, thank you so much. More

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Found the right Jeep and the right dealership for my son Gladiator. Jeff Michael’s and his team at North Point Jeep make it Happpen.. I would strongly suggest you choose North Point Chrysler Jeep for any of Gladiator. Jeff Michael’s and his team at North Point Jeep make it Happpen.. I would strongly suggest you choose North Point Chrysler Jeep for any of your car needs.. Carlos and Jeff made it HAPPEN!!! More

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Carlos Flores was awesome to deal with very informative and truthful without being pushy. They also have a wide selection of vehicles available new and used. and truthful without being pushy. They also have a wide selection of vehicles available new and used. More

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