Carlos Toscano

We had a great experience working with Carlos and ultimately chose to purchase from this dealership because of him. From the beginning, Carlos was transparent and communicative, even when we had to w ultimately chose to purchase from this dealership because of him. From the beginning, Carlos was transparent and communicative, even when we had to wait for the exact car we wanted and were second in line for a few vehicles. Despite the wait and some challenges with availability, Carlos made the entire process smooth and stress-free. He answered all of my (many!) questions with patience and clarity, and never made us feel pressured. When I decided to pass on one of the vehicles, he respected my decision with absolutely no pushback. His positive attitude, professionalism, and genuine approach made all the difference. Highly recommend working with Carlos if you’re looking for someone who is honest, knowledgeable, and truly customer-focused. More

Report | Print

Carlos Toscano was my direct Sales Rep, and Jennifer Flora worked behind the scenes to track down the exact GX 550 Overtrail+ I had been searching for. From start to finish, the experience was exceptio Flora worked behind the scenes to track down the exact GX 550 Overtrail+ I had been searching for. From start to finish, the experience was exceptional. Carlos was incredibly professional, knowledgeable, and responsive throughout—he made what is often a stressful process feel effortless. Jennifer deserves major credit for locating the exact spec and trim I wanted, which wasn’t easy given the current demand. Their teamwork, attention to detail, and commitment to getting it right truly stood out. I left feeling confident, satisfied, and excited to drive away in my new vehicle. When it’s time for my wife to upgrade, there’s no question—we’ll be coming back. Huge thanks to Carlos and Jennifer for making it all happen! More

Report | Print

We are so impressed with Lexus and this dealership. It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of It was professional and personable from the very beginning to the end. We were very well taken care-above and beyond. We bought 2 cars in the span of a few months (one with Bill and one with Carlos) We will definitely come back again for future car purchases. We did also use the service department and had Marcos as our advisor. He was top-notch and made sure to keep us informed of everything while taking care of all issues. Thank you Lexus of Stevens Creek; we’re customers for life! More

Report | Print

Very rude salesperson. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. I don't get why you would be rude to your potential customer?? Do not go to him. I went to another location. More

Report | Print