526 Reviews
Write a Review526 Reviews of Carmen Alicea
June 02, 2026
Great and fast service. Carmen was very communicative throughout the process and I definitely recommend taking your vehicle for service to her Carmen was very communicative throughout the process and I definitely recommend taking your vehicle for service to her More
Other Employees Tagged: Juan Santos, Rolando Pardo, Manuel Mundo
May 30, 2026
Super customer service thank you Omar and they help me a lot with my car you are the best and the lady customer she is Puerto Rican I forget her name but she give great service with the Loaner car thank you lot with my car you are the best and the lady customer she is Puerto Rican I forget her name but she give great service with the Loaner car thank you for you great time More
Other Employees Tagged: Omar Barbachan, Diana Garcia
May 29, 2026
I had a great experience at the dealership thanks to Carmen! She provided outstanding customer service while my car was being serviced. She was professional, friendly, attentive, and kept me updated thr Carmen! She provided outstanding customer service while my car was being serviced. She was professional, friendly, attentive, and kept me updated throughout the process. Carmen made everything easy and stress-free, and I truly appreciated her patience and dedication. It’s always nice to deal with someone who genuinely cares about the customers. Highly recommend asking for Carmen! More
Other Employees Tagged: Carmen Alicea
February 11, 2026
Service department is extremely hit or miss on customer experience. Required a lot of follow up on the customer side. Lack of empathy or understanding when interacting with my specific situation. experience. Required a lot of follow up on the customer side. Lack of empathy or understanding when interacting with my specific situation. More
Other Employees Tagged: Richard Loero, Stephanie Reyno, Rolando Pardo, Fede Prudhomme, Julio Lopez
February 04, 2026
TUVE UNA UNA GRAN EXPERIENCIA, GRACIAS A CARLOS HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! HERNÁNDEZ OSUNA, QUE ME ATENDIÓ PROFESIONALMENTE, HIZO UN BUEN TRABAJO Y CON MUCHA DEDICACIÓN, LOS RECOMIENDO 100%, GRACIAS!!! More
Other Employees Tagged: Richard Loero, Tony Martinez, Stephanie Reyno, Rolando Pardo, Mike McKesson, Mike Valladares, Edgar Lacayo, Manuel Mundo, Julio Lopez
January 28, 2026
Outstanding Outstanding team, they go above and beyond my expectations with professionalism and gratitude They treat people with respect and make you feel welcome expectations with professionalism and gratitude They treat people with respect and make you feel welcome More
Other Employees Tagged: Carmen Alicea
January 21, 2026
I've used Williamson Cadillac service department for years. Very good customer service. Well informed and professional. years. Very good customer service. Well informed and professional. More
Other Employees Tagged: John Varela, Tony Martinez, Edgar Lacayo, Manuel Mundo , Robert Perez, Parts Department, very personable

