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Carmen Lukowski

Overview Reviews (46)

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Carmen Lukowski

Ron Marhofer Hyundai

1260 Main Street
Cuyahoga Falls, OH 44221

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4.2

46 Reviews

Overview Reviews (46)

4.2

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Carmen Lukowski

June 04, 2026

Dealership Rating

Employee Rating

Great to work with Connor, Carmen, and Cody! All helped me get to where I needed to be and feel comfortable. Love my new Santa Cruz All helped me get to where I needed to be and feel comfortable. Love my new Santa Cruz More

by Brj44266

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Groot, Cody Dezsi

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Jun 05, 2026 -

Ron Marhofer Hyundai responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 02, 2026

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Staff was very friendly and helpful. There was no pressure to buy. The environment was welcoming. There was no pressure to buy. The environment was welcoming. More

by ronald1

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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Jun 04, 2026 -

Ron Marhofer Hyundai responded

Hi, thank you so much for your positive comments about Ron Marhofer Hyundai of Cuyahoga Falls! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2026

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A wonderful buying experience from beginning to end. Very professional, knowledgeable, patient and friendly staff. Very professional, knowledgeable, patient and friendly staff. More

by lisakaneen

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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Jun 04, 2026 -

Ron Marhofer Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2026

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Everything went great until. ... I have been waiting 6 weeks for a title on a cash sale. My temp tag expires on 3 days. Not good and not happy. ... I have been waiting 6 weeks for a title on a cash sale. My temp tag expires on 3 days. Not good and not happy. More

by AlaninFL

Sales Price Transparency

Purchase Time

Recommend Dealer

Other Employees Tagged: Debonaire Wright , Chris Pursley

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Jun 01, 2026 -

Ron Marhofer Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to One of our Managers @ Hyundai of Cuyahoga Falls when you have a chance. Thank you, and we look forward to hearing from you.

Jun 01, 2026 -

AlaninFL responded

I did finally receive the title and it was sent to me via Express Mail. Still, the process took way too long and put me in a bad spot. The temp tag expired the day after I received the title. I am on the road with the vehicle and unable to register it at present. Disappointing. What good does it do to contact a manager at this point? Clearly, management wasn't managing this process all along. Why are you pretending to care now?

May 26, 2026

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I’ve been going to Ron Marhofer Hyundai of Cuyahoga Falls for YEARS now! And every single time I see Chris Pursley who goes above and BEYOND to help. Highly recommend if looking to lease a car! for YEARS now! And every single time I see Chris Pursley who goes above and BEYOND to help. Highly recommend if looking to lease a car! More

by khardyb1

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Chris Pursley

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May 29, 2026 -

Ron Marhofer Hyundai responded

Hi, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!

May 23, 2026

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Employee Rating

We were welcomed as soon as we walked in. We were given undivided attention by our salesman Connor Groot. We never felt pressured to buy. He made our purchase easy by keeping everything movin We were given undivided attention by our salesman Connor Groot. We never felt pressured to buy. He made our purchase easy by keeping everything moving in a timely fashion. Everyone we worked with was kind and answered all of our questions. This made the process comfortable and timely. More

by marianneputnam

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Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright , Connor Groot, Chad

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May 25, 2026 -

Ron Marhofer Hyundai responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

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Chris Haines and Carmen are the best. Best experience buying a car. They were informative kind and no pressure. Best experience buying a car. They were informative kind and no pressure. More

by shalis71

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Recommend Dealer

Yes

Other Employees Tagged: Chris Haines

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May 24, 2026 -

Ron Marhofer Hyundai responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ron Marhofer Hyundai of Cuyahoga Falls! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

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I got a car from this dealership and they told me there’s something wrong with the screen and it’s fixed now after I bought the car and I left he dealership the screen stopped working and I been trying to re something wrong with the screen and it’s fixed now after I bought the car and I left he dealership the screen stopped working and I been trying to reach out to the manager but he never answered More

by Soultans197

Recommend Dealer

Other Employees Tagged: Debonaire Wright

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May 19, 2026

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This was the worst car buying experience I have ever had! We really wanted this car which is the only reason we went through with the purchase. We really wanted this car which is the only reason we went through with the purchase. More

by jillybean327

Sales Price Transparency

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Recommend Dealer

Other Employees Tagged: Debonaire Wright

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May 26, 2026 -

Ron Marhofer Hyundai responded

Hi, That is not the experience we aim to provide. We do appreciate your business and are glad we were able to help you purchase the vehicle you wanted. We work hard to offer some of the best pricing and value in the market, and we appreciate your feedback as we continue improving our process and customer experience. You're welcome to return the car in the next 24 hours or email me at cgates@marhofer.com to see how I can help make this a world class experience.

May 15, 2026

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Employee Rating

The dealership is conveniently located next to the expressway and near my home. It’s easy to get into the location when driving and they have a good selection of new and used cars. bathrooms are alway expressway and near my home. It’s easy to get into the location when driving and they have a good selection of new and used cars. bathrooms are always clean and the waiting area is very nicely done with water and various drinks. More

by kelehiker

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Debonaire Wright

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May 26, 2026 -

Ron Marhofer Hyundai responded

Hi, we are so happy to read such a great review about Ron Marhofer Hyundai of Cuyahoga Falls! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Ron Marhofer Hyundai of Cuyahoga Falls!