Caroline Fletcher
Caroline Fletcher at Royal Moore Toyota

Caroline Fletcher

Service Advisor

Royal Moore Toyota

1415 SE River Rd
Hillsboro, OR 97123

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4.9
406 Reviews

Dealership Experience

5 yrs, 11 mos

Industry Experience

5 yrs, 11 mos

Languages Spoken

English English

4.9

406 Reviews

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406 Reviews of Caroline Fletcher

November 05, 2025

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Employee Rating

Always friendly and helpful service. I'm able to get phone estimates and review of service needs for my vehicle easily. Convenient for keeping my vehicle service timely. More

by dominguezld4
Service Price Transparency
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Recommend Dealer
Yes

October 30, 2025

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Everyone is so pleasant and welcoming. That aspect is why I am happy to have my car serviced here. The timelines are kept, and if there is a difference we get explanations. Commun More

by odonnellcj
Service Price Transparency
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Recommend Dealer
Yes

October 29, 2025

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I brought my Prius prime in for regular service yesterday and worked with Caroline which I have worked with her before in the past always nice to see a familiar face when bringing my car in . The waiting roo More

by carolpa
Recommend Dealer
Yes

October 29, 2025

Dealership Rating
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Caroline is always super sweet to work with and very efficient always makes sure my car has everything taken care of and up to date on my maintenance! More

by hollymathew88
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Recommend Dealer
Yes

October 28, 2025

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Great deal on my oil change. I can’t do it myself for that price. Customer service was super great! In and out with no problems. It’s experiences like this that get a loyal cust More

by Mmmill2770
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Recommend Dealer
Yes

October 20, 2025

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Well treated, timely service, also visited with Juan about a possible lease arrangement. Treated well both personally and personally there also. More

by elderadvocates
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Recommend Dealer
Yes

Other Employees Tagged: Juan

October 15, 2025

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Great Service. Vehicle done in time frame they said. Went extra mile to get photos I asked for when they did the oil change. More

by Brightlea
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Recommend Dealer
Yes

October 15, 2025

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I have always been treated very well at Royal Moore. It is easy to schedule a service appointment and turn around time is fast. More

by charlenebechen
Service Price Transparency
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Recommend Dealer
Yes

October 09, 2025

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Work was done exactly as requested and completed sooner than promised. No pressure for additional service. More

by jim.cullen0312
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Recommend Dealer
Yes

Other Employees Tagged: George Stavrakis

October 08, 2025

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Employee Rating

Excellent service and great salespeople I recommend this dealership to anyone who is looking for a Toyota! More

by nwhiteley
Recommend Dealer
Yes
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