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Carolyn Monk

Overview Reviews (79)

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Carolyn Monk

Warranty Clerk

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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5.0

79 Reviews

Overview Reviews (79)

5.0

79 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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79 Reviews of Carolyn Monk

January 09, 2026

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Employee Rating

I bought a new vehicle at this dealership a few months ago, and I just had it serviced for the first time there. The service department did a great job and was very friendly. ago, and I just had it serviced for the first time there. The service department did a great job and was very friendly. More

by jb03

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Jan 15, 2026 -

Pete Mankins Nissan responded

Thank you for choosing our dealership for your vehicle needs! We are happy to hear that our service department provided you with top-notch service and a friendly experience. We appreciate your support and look forward to serving you again in the future.

December 31, 2025

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I had an appointment quickly, they were fast and very kind. They had my oil change done with no issues. kind. They had my oil change done with no issues. More

by AIMES91225

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Johnathan Webb

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Jan 03, 2026 -

Pete Mankins Nissan responded

We are so glad you had a positive experience with us, and we couldn't be happier to have earned your trust! Thanks for sharing your feedback and for choosing us for your oil change needs. We look forward to serving you again!

December 31, 2025

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Pete Mankins is my go to spot for all my Nissan maintenance needs. They’re always very helpful! maintenance needs. They’re always very helpful! More

by BRADLEYW84

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Jan 09, 2026 -

Pete Mankins Nissan responded

Thank you for your kind words and continued support! We're glad to be your go-to spot for Nissan maintenance and always happy to help in any way we can. See you soon!

December 08, 2025

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As always, no problems & everybody was nice & pleasant! See y'all in another 5,000 miles. See y'all in another 5,000 miles. More

by ACARTER726

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Dec 10, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to leave such a positive review! We truly appreciate your ongoing support and are thrilled to hear that you had a great experience with us. We look forward to seeing you again in 5,000 miles. Drive safe!

November 23, 2025

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They are always very nice and are ready to do what I was there for!!! there for!!! More

by CHOLDER0206

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Nov 25, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to leave a review! We're so happy to hear that our team has consistently provided excellent service and were able to meet your needs. We truly appreciate your support and hope to see you again soon!

November 04, 2025

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Everyone was extremely helpful and professional. They explained what was needed to be done,and the cost They explained what was needed to be done,and the cost More

by CELTICLADY101

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash, David Stanley, Scott Dye, Kristie Marlin, Alex Alsup, Joey Garcia , Johnathan Webb, Tristen Gilliam, Hayden White

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Nov 05, 2025 -

Pete Mankins Nissan responded

Thank you for your kind words! Our team takes pride in providing exceptional service and transparency to our customers. We're glad we could assist you. See you next time!

October 29, 2025

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I've never had any problems what so ever. Always a pleasant experience. See y'all in 5,000 miles. Always a pleasant experience. See y'all in 5,000 miles. More

by AC726

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Johnathan Webb

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Oct 30, 2025 -

Pete Mankins Nissan responded

Thank you for taking the time to leave us a review! We're thrilled to hear that you've consistently had pleasant experiences with us. We look forward to seeing you again in 5,000 miles!

September 16, 2025

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Great customer service! I was informed of what my vehicle needed and treated with a smile! I was informed of what my vehicle needed and treated with a smile! More

by ITISCOOL

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Sep 17, 2025 -

Pete Mankins Nissan responded

Thank you for the kind words! We’re so glad our team kept you informed and made the experience a pleasant one. Providing great customer service with a smile is always our goal, and we appreciate you recognizing it!

September 14, 2025

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Pete Mankins got my truck in and out would 100 percent recommend. Very professional and courteous. recommend. Very professional and courteous. More

by lanceclark38

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash, David Stanley, Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Hayden White, Alexandra Webb

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Sep 16, 2025 -

Pete Mankins Nissan responded

We really appreciate your kind words and recommendation! It’s great to know our team was able to take care of your truck quickly while providing professional and courteous service. We look forward to helping you again anytime you need us!

August 28, 2025

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Quick and easy! Staff was courteous and professional. Waiting area was nice and didn’t wait long. Staff was courteous and professional. Waiting area was nice and didn’t wait long. More

by WEBBJUSTIN38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Aug 30, 2025 -

Pete Mankins Nissan responded

Thank you for sharing your experience! We’re glad to hear everything was quick and easy, and that our staff and waiting area made your visit a pleasant one. We appreciate your business and look forward to seeing you again!

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