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Carolyn Monk

Overview Reviews (72)

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Carolyn Monk

Warranty Clerk

Pete Mankins Nissan

3707 Summerhill Road
Texarkana, TX 75503

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5.0

72 Reviews

Overview Reviews (72)

5.0

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Carolyn Monk

September 16, 2025

Dealership Rating

Employee Rating

Great customer service! I was informed of what my vehicle needed and treated with a smile! I was informed of what my vehicle needed and treated with a smile! More

by ITISCOOL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Sep 17, 2025 -

Pete Mankins Nissan responded

Thank you for the kind words! We’re so glad our team kept you informed and made the experience a pleasant one. Providing great customer service with a smile is always our goal, and we appreciate you recognizing it!

September 14, 2025

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Employee Rating

Pete Mankins got my truck in and out would 100 percent recommend. Very professional and courteous. recommend. Very professional and courteous. More

by lanceclark38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Ash, David Stanley, Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Hayden White, Alexandra Webb

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Sep 16, 2025 -

Pete Mankins Nissan responded

We really appreciate your kind words and recommendation! It’s great to know our team was able to take care of your truck quickly while providing professional and courteous service. We look forward to helping you again anytime you need us!

August 28, 2025

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Quick and easy! Staff was courteous and professional. Waiting area was nice and didn’t wait long. Staff was courteous and professional. Waiting area was nice and didn’t wait long. More

by WEBBJUSTIN38

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Aug 30, 2025 -

Pete Mankins Nissan responded

Thank you for sharing your experience! We’re glad to hear everything was quick and easy, and that our staff and waiting area made your visit a pleasant one. We appreciate your business and look forward to seeing you again!

August 18, 2025

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Johnathan and his crew do a absolute wonderful job! I would recommend them every day! I would recommend them every day! More

by HEATHER.NEHLS89

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam, Alexandra Webb

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Aug 20, 2025 -

Pete Mankins Nissan responded

Thank you for the wonderful feedback! We’re thrilled to hear that Johnathan and his team took great care of you. We’ll be sure to share your kind words with them — they’ll be so glad to know they made such a positive impression. We truly appreciate your recommendation!

July 06, 2025

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Employee Rating

Kristie is amazing. This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where This visit was for an oil change, I have white interior and carpet in my vehicle. When finished, they left the inside terrible. I could tell where they sat, what was touched. I should both have to ask for the inside to be cleaned but I did. You guys need to do better and change the process. More

by Bosslady

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Other Employees Tagged: Kristie Marlin

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Jul 10, 2025 -

Pete Mankins Nissan responded

Hi Bosslady, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to me to hopefully remedy this issue. All the best, Alex at Pete Mankins

July 01, 2025

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Service was prompt and I feel secure in the job being done correctly. Customer service was top tier. done correctly. Customer service was top tier. More

by rubyvaughn8

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin

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Jul 02, 2025 -

Pete Mankins Nissan responded

Hi Rubyvaughn8, thank you for taking the time to leave a review for us at Pete Mankins Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

June 22, 2025

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Employee Rating

Courteous, informed, friendly, listened to customer showing concern. Will return for additional Nissan service work. showing concern. Will return for additional Nissan service work. More

by FRANCENE.MILLER.44

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam , John

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Jun 25, 2025 -

Pete Mankins Nissan responded

Francene.miller.44, we're glad you had such a wonderful experience with us! Until the next time, take care!

June 19, 2025

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Employee Rating

Customer service is always top tier. The staff makes having to take care of car repairs a pleasure. The staff makes having to take care of car repairs a pleasure. More

by rubyvaughn8

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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Jun 24, 2025 -

Pete Mankins Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 23, 2025

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A very pleasant experience. We have moved into the area and plan to use this dealership for service. We have moved into the area and plan to use this dealership for service. More

by MYBRO_52

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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May 29, 2025 -

Pete Mankins Nissan responded

Mybro_52, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Pete Mankins Nissan. We look forward to your next visit!

May 23, 2025

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They were very friendly and got me out quickly! Place was clean and had a nice waiting room. Place was clean and had a nice waiting room. More

by JIVYQCISD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kristie Marlin, Joey Garcia , Johnathan Webb, Tristen Gilliam

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May 29, 2025 -

Pete Mankins Nissan responded

Hi Jivyqcisd, we are very happy to have provided you with such a positive experience!

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