Casandra Herman
Casandra Herman at Bob Rohrman's Indy Hyundai

Casandra Herman

Service Advisor

Bob Rohrman's Indy Hyundai

7101 E Washington St
Indianapolis, IN 46219

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26 Reviews
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26 Reviews

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26 Reviews of Casandra Herman

February 19, 2023

Dealership Rating
Employee Rating

Great people to do business with. Would not buy a car anywhere else. Reliable great looking cars. More

by KATBILLI999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 19, 2023

Bob Rohrman's Indy Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman's Indy Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

January 11, 2023

Dealership Rating
Employee Rating

The service performed on my car was great as always. I was scheduled to pick my car up the next morning. I was assured my vehicle would be kept inside overnight, It was not, which is no big deal. Howe More

by KWEBB57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Jan 12, 2023

Bob Rohrman's Indy Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 02, 2023

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Employee Rating

They are very accommodating. They are professional. I take both of our vehicles there for maintenance and repairs. Eva Gilreath was very informative and provided great service More

by CORNELIUSNEAL1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon , Eva Gilreath

Jan 02, 2023

Bob Rohrman's Indy Hyundai responded

Cornelius, Thank you so much for your excellent review! We are so glad that Eva had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bob Rohrman's Indy Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

December 27, 2022

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Employee Rating

Great customer service. Representative very knowledgeable and courteous. Look for discounts and specials details for assisting in payment More

by SHERRY_I2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Dec 27, 2022

Bob Rohrman's Indy Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 15, 2022

Dealership Rating
Employee Rating

The attended was there alone and had several customers waiting. He was very patient and apologized for the wait. More

by irene10502.iw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe

Dec 16, 2022

Bob Rohrman's Indy Hyundai responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bob Rohrman's Indy Hyundai!

November 02, 2022

Dealership Rating
Employee Rating

Prompt and efficient. Was very helpful with constructive suggestions. Clean area. All work done in a timely manner. More

by lkincaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Bob Rohrman's Indy Hyundai responded

Thank you for choosing Bob Rohrman's Indy Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 27, 2022

Dealership Rating
Employee Rating

Everything went smooth I checked and dropped my Santacruz off they called me about 30 minutes later said it was done More

by DOZERRYAN1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Sep 28, 2022

Bob Rohrman's Indy Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman's Indy Hyundai, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2022

Dealership Rating
Employee Rating

Great service , Love the people working at the front desk. Thank you for a great service. Good luck a quote on a new car More

by COXLAURIE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Anita Angon

Sep 21, 2022

Bob Rohrman's Indy Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 19, 2022

Dealership Rating
Employee Rating

Quick and easy service! Made an appointment on the app and easily arrived and checked-in! More

by Juan M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Monroe, Anita Angon

Sep 20, 2022

Bob Rohrman's Indy Hyundai responded

Thank you, Juan. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2022

Dealership Rating
Employee Rating

The service was great the customer service was extremely friendly I would give them on a scale 1 to 10 a 10 More

by YVETTE.MAYO1231
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2022

Bob Rohrman's Indy Hyundai responded

Thanks for your feedback on your recent visit to Bob Rohrman's Indy Hyundai. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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