21 Reviews
Write a Review21 Reviews of Case Jackson
March 06, 2026
I took in my Ford Ranger and was told the camshaft synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it synchronizer had gone bad. No problem and I paid them $1,100. As soon as the truck leaves the shop, the check engine light comes on. Keep in mind it hadn't been on before I took it in. Anyway, it's now on and I put it on a scanner and what does the scanner show? Code P0340 which indicates a "Camshaft Position Sensor Circuit Malfunction," and yes I have a photo of the scanner to verify my claim. But they had just replaced that? And this was also the second trip my truck had made to this shop. I paid $1,100 for a camshaft synchronizer that didn't help me any. Service manager calls and asks me to bring the truck back.. Now why would I do that? Why couldn't it have been test driven and verified good that day? I have asked for a refund or even a partial refund and no luck. I just want some money back so I can get my truck back on the road, properly. I have no other vehicle and I am not rich. I just need a partial refund. Please no more calls asking me to bring the truck back. Just refund part of the labor and I will drop this More
Other Employees Tagged: Jeff Fincher, Tim Watson, Lawson Cronic
March 02, 2026
They are great with doing the work needed on your cars and I would highly recommend them to service your vehicle when something is wrong and I would highly recommend them to service your vehicle when something is wrong More
Other Employees Tagged: Jeff Fincher, Tim Watson, Lawson Cronic , Debbie Collins
February 26, 2026
Very friendly service. All people were super nice and knowledgeable. Great small town dealership much better than the bigger dealers that treat you like a number. Megan our All people were super nice and knowledgeable. Great small town dealership much better than the bigger dealers that treat you like a number. Megan our sales person was super friendly and likeable. Would recommend yall to anybody. Thanks More
Other Employees Tagged: Megan
February 21, 2026
Very helpful and friendly Everyone was very helpful and friendly. They listened to our concerns and answered all of our questions with professionalism. friendly. They listened to our concerns and answered all of our questions with professionalism. More
Other Employees Tagged: Case Jackson
February 18, 2026
Everything was a smooth transition, but anytime a customer buys a vehicle off lot whether new or used that customer should leave with a full tank ! Which I did in the end customer buys a vehicle off lot whether new or used that customer should leave with a full tank ! Which I did in the end More
Other Employees Tagged: Ryan Dove and Megan
January 11, 2026
I fehlt comfortable and all the questions I had at the time were answered to my satisfaction. time were answered to my satisfaction. More
Other Employees Tagged: Jeff Fincher, Tim Watson , Debbie Collins

