Casey Jones
Casey Jones at Southern Team Nissan of New River Valley

Casey Jones

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.8
39 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

32 yrs, 11 mos

Specialties & Trainings

Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector

4.8

39 Reviews

Write a Review

39 Reviews of Casey Jones

July 19, 2025

Dealership Rating
Employee Rating

Love the entire company - Technicians and all staff are wonderful. Hate the automated scheduling process - could use some help! More

by CKIPPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 15, 2025

Dealership Rating
Employee Rating

Love this dealership! ! They are so helpful with every step to buying a new car. More

by Hannad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron Clary

Jul 16, 2025

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 09, 2025

Dealership Rating
Employee Rating

Took. me right in when I went there with a check engine light on. Took the time to check a lot of things. Told me they think it's fixed if it comes back on More

by Specialsue101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 09, 2025

Dealership Rating
Employee Rating

Always get great service from the service department and the folks who work there always treat their customers with a smile. Can’t brag enough on the service department! More

by DARMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2025

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 07, 2025

Dealership Rating
Employee Rating

Very bad. Do not fix my car and take whole week without reaching back to me. It is very unprofessional. More

by taohe
Service Price Transparency
Service Communication
Recommend Dealer
No
Jul 07, 2025

Southern Team Nissan of New River Valley responded

Please reach out to me directly. I would Like to hear what happened. Sincerely, Jim Nardo GM (540)382-2904

Jul 10, 2025

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 28, 2025

Dealership Rating
Employee Rating

Professional and knowledgeable explained everything in detail to me . Very polite and will recommend to others More

by Myersdebrah
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2025

Dealership Rating
Employee Rating

The best, Thank you! ! They were super patient with me and my request! I’ll be back!! More

by Ricky Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 19, 2025

Dealership Rating
Employee Rating

The service department is very slow and does not answer phone when you call. The person are nice & friendly. More

by Pjkast1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Bailey Dunnivant, Kayla Lambert

June 19, 2025

Dealership Rating
Employee Rating

My Salesman was James Watty; He was a 5 star guy with excellent customer service skills. My recent service experience was very positive as well. More

by etcyates
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 19, 2025

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 09, 2025

Dealership Rating
Employee Rating

They meet your needs, and they are friendly, and will make sure they give what you want. More

by pholliday09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bailey Dunnivant

Jun 11, 2025

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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