Casey Jones
Casey Jones at Southern Team Nissan of New River Valley

Casey Jones

Service Advisor

Southern Team Nissan of New River Valley

2130 N Franklin St
Christiansburg, VA 24073

Contact Me
4.7
123 Reviews

Dealership Experience

4 yrs

Industry Experience

33 yrs, 7 mos

Specialties & Trainings

Graduate of Nashville Auto Diesel College, Prior ASE certified, Prior State Inspector

4.7

123 Reviews

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123 Reviews of Casey Jones

March 13, 2026

Dealership Rating
Employee Rating

Easy to schedule appointment. Completed all of the work and found other things that were needed and covered under warranty. More

by ESTURGIS
Service Price Transparency
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Recommend Dealer
Yes

March 06, 2026

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Love the fast service in and out did not have to wait long and always friendly More

by rdwalters58
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Recommend Dealer
Yes

March 05, 2026

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They do a great job and very through. Always happy with the service. All staffing great and wil continue going there. More

by DJECHOLS
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Recommend Dealer
Yes

March 04, 2026

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Great people, I dropped my truck off and they had it ready in no time, the service staff and the mechanics are A+ More

by 1p8riotfan
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Recommend Dealer
Yes

March 01, 2026

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Recommendable The appointment dates has improved. .. before it was terrible now only 3days from the time you called for appointment. The guy in the receiving is kind and respectful. Overall it's a gre More

by LESTHER_25
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

February 24, 2026

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Employee Rating

Excellent service as always I miss Preston as the front person. Casey was great but I’ve dealt with Preston for years I told Casey he would have to be my Preston More

by brookezoemom
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge

February 21, 2026

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I'm consistently impressed with the excellent work and top-notch customer service at this service station! More

by jimmyhrlsn
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Recommend Dealer
Yes

February 18, 2026

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Charged an extra $7. 99 for a state inspection for "gloves and towels" or something, then was charged an extra $60 on top of the quoted amount for a CVT drain and fill for More

by ROBK
Service Price Transparency
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Recommend Dealer
No
Mar 04, 2026

Southern Team Nissan of New River Valley responded

Rob. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 07, 2026

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Employee Rating

They always give me great service! And usually fast so I can wait for my car. Trust them on estimates if needed. Appreciate their care of my car. More

by Barbstraub
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Recommend Dealer
Yes
Feb 09, 2026

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 05, 2026

Dealership Rating
Employee Rating

The dealership is a number one. The service department is courteous, knowledgeable, polite and friendly. I trust them to take good care of my car. More

by anitasls50
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Preston Hedge, Brandon Brusseau , Kayla Lambert

Feb 09, 2026

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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