Casey Wallace
Casey Wallace at NYE Chevrolet

Casey Wallace

Service Advisor

NYE Chevrolet

116 Broad St
Oneida, NY 13421

Contact Me
4.7
21 Reviews

Industry Experience

7 yrs, 10 mos

Languages Spoken

English English

4.7

21 Reviews

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21 Reviews of Casey Wallace

October 27, 2025

Dealership Rating
Employee Rating

My salesman Ray was knowledgeable and courteous. He made the process quick and easy. Highly recommend. More

by DHAVENER5
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ray Peck

Oct 29, 2025

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 26, 2025

Dealership Rating
Employee Rating

They took it in an hour early serviced. It called me back out in 45 minutes. Looks good More

by ryawil444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

NYE Chevrolet responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 10, 2025

Dealership Rating
Employee Rating

Team members are always friendly and accommodating. The waiting area is clean and comfortable. Thank you! More

by 2025 Traverse Z71
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

NYE Chevrolet responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 26, 2025

Dealership Rating
Employee Rating

Whoever worked on my brakes did a great job! Please tell them that. Dylan and Casey are wonderful and patient when I am trying to explain a problem. I just brought in my car because it got reall More

by FRANCES.ROCKHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Cooper

Oct 09, 2025

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 03, 2025

Dealership Rating
Employee Rating

I had an appointment for some issues with my truck that I have had since I bought the truck. Dropped it off for the day. None of the 5 issues were addressed and not even noted on the work order the only thin More

by laforcebewithyou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 10, 2025

NYE Chevrolet responded

"Laforcebewithyou" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 28, 2025

Dealership Rating
Employee Rating

They need more than one EV tech. They rescheduled a routine check on my Bolt 3 times bc this one guy was on vacation, then had a training, then had a personal day, and no one else co More

by Bueno1
Service Time
Recommend Dealer
No
Sep 10, 2025

NYE Chevrolet responded

"Bueno1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialchevy@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

August 10, 2025

Dealership Rating
Employee Rating

Good service and good service techs and service writers. Will go back for service again thank you...Luis Rodriguez More

by LOUIEGRINGO45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Memery , Jeff Korzec, Adam Ludemann

Aug 13, 2025

NYE Chevrolet responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2025

Dealership Rating
Employee Rating

Casey was amazing as the service provider. He was incredibly personable and went out of his way to answer my questions. When I walked into the service center he greeted me with a warm welcome More

by CSTEURRYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 11, 2025

NYE Chevrolet responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 27, 2025

Dealership Rating
Employee Rating

It is always a pleasure working with Casey! He communicates exceptionally well and takes care of us 100% of the time. THANK YOU, CASEY! More

by matthew81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

NYE Chevrolet responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 09, 2025

Dealership Rating
Employee Rating

Ask for Casey in service. He's the only one who will take good care of you. More

by Canarycreeper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Korzec

Jun 10, 2025

NYE Chevrolet responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

1

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