Cassandra Maier
Cassandra Maier at Kenny Ross Ford South

Cassandra Maier

Finance Manager

Kenny Ross Ford South

3200 Library Rd
Castle Shannon, PA 15234

Contact Me
4.9
24 Reviews

Dealership Experience

1 yr, 5 mos

Industry Experience

12 yrs, 8 mos

Languages Spoken

English English

4.9

24 Reviews

Write a Review

24 Reviews of Cassandra Maier

March 08, 2026

Dealership Rating
Employee Rating

Our salesman was very helpful and patient with us. Although when it came to financing, they did not inform us of the rate or who the lender was. More

by TIMCLEVENGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

Kenny Ross Ford South responded

We appreciate your feedback and are eager to better your return experience.

March 08, 2026

Dealership Rating
Employee Rating

All of the staff is very friendly. Anytime I need to bring my car in, they are very communicative about the vehicle. More

by KTHIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaeley Lentz , Tyler Byrd

Mar 10, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 23, 2026

Dealership Rating
Employee Rating

I had a problem with only getting one key and spoke to John and he went above and beyond to make everything good. Exceptional customer service from all I was involved with during the buying process. More

by HEX1020
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Eberlein

Feb 23, 2026

Kenny Ross Ford South responded

Hi Vincent, this is John Eberlein, GM, at Kenny Ross Ford South. First, I want to thank you for your business. I became aware of the key missing when you let Cassandra and Nathaly know. There is still a possibility that the driver misplaced it, since our salesperson believes he gave him both keys. We searched here and at our other dealership, where we got the Bronco Sport from, and we could not find it. I'm sorry for how it was presented to you that you need to purchase and get a reimbursement. We would certainly have provided a second key fob and programming if you were close; however, being so far away, the vehicle needs to be programmed at a dealership with the original fob and the new one. If you went to a local Ford store, we could pay them directly if that would work as well. Please let me know how I can help. Thank you.

February 08, 2026

Dealership Rating
Employee Rating

Jeremy is very knowledgeable and explains things very well. He was very patient with me explaining the updates with my new Ranger. More

by TBARTH0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

Feb 18, 2026

Kenny Ross Ford South responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 05, 2026

Dealership Rating
Employee Rating

Everyone was very helpful. I received a fair trade in and a good price on the car. More

by tlee121759
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Ford South responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 01, 2026

Dealership Rating
Employee Rating

Everyone was very nice and the process went very smoothly. I would buy another car here More

by ZPBLAUSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

Feb 03, 2026

Kenny Ross Ford South responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 31, 2026

Dealership Rating
Employee Rating

Exceptional customer service and great deal. The sales representative is knowledgeable, engaging and full of confidence with smiles from beginning to end. More

by delabwon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: T.J

Feb 03, 2026

Kenny Ross Ford South responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 18, 2026

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Kenny Ross is the best Ford dealership in the Pittsburgh area. They have great prices and service. More

by hondablumie1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 08, 2026

Dealership Rating
Employee Rating

Staff was friendly and everyone worked hard to get us what we wanted it was a good experience More

by CRISCARTER63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Houser

January 07, 2026

Dealership Rating
Employee Rating

The service at Kenny Ross ford south is always easy to deal with and a pleasure to work with. Kayla kept me informed of my service appointment and notified me promptly when my vehicle was ready to be pick More

by DARBYJ99
Service Price Transparency
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Recommend Dealer
Yes
1

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