Celio Melicio

Jonny was a great teacher about our new mercedes. He is very knowledgeable and enthusiastic about mercedes cars and went above and beyond. Vrezh was a great help in finding the best mercedes for us. He is very knowledgeable and enthusiastic about mercedes cars and went above and beyond. Vrezh was a great help in finding the best mercedes for us. Thank you Vrezh. Jay got our insurance and registration and was a big help in selecting the appropriate maintenance package. Brad and Celio were available to help with any additional questions. Thanks everyone. More

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Mercedes-Benz of Sudbury is a great Dealer to do business with...I am happy with my purchase....Salesman Vito...Jonny was very helpful in Helping me set up the app and car orientation. Sales manager Celio.we with...I am happy with my purchase....Salesman Vito...Jonny was very helpful in Helping me set up the app and car orientation. Sales manager Celio.were very professional....thank you again. More

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During the sales process, Howard was exceptionally knowledgeable about the product and went above and beyond to help me place an order on the exact car I wanted. When issues arose on the manufacturer’ knowledgeable about the product and went above and beyond to help me place an order on the exact car I wanted. When issues arose on the manufacturer’s side, he worked diligently to find a solution. His patience was remarkable, even as I called and texted frequently with questions and concerns while the dealer trade partner proved difficult to work with. At delivery, Jonny was immediately ready to get to work, walking me through the many features of my technology-packed car. His deep knowledge of Mercedes-Benz products and genuine passion for helping customers were evident from the start. Beyond covering the basics, he offered thoughtful, personalized tips to help me tailor the car for my daily use—making the experience both informative and enjoyable. Finally, I want to thank Celio and Brad for stepping in to assist when complications arose during the dealer trade and vehicle location process. Their outreach and support were greatly appreciated. More

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Dynae, Jonny, and Celio were tremendously very professional, helpful, polite. Jonny demonstration was very patient, helpful, and extremlely catered to my wants and and needs. Jonny helped me the v professional, helpful, polite. Jonny demonstration was very patient, helpful, and extremlely catered to my wants and and needs. Jonny helped me the vehicle preferences to my specific needs. thank you !!! More

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From the moment I stepped into Mercedes-Benz of Sudbury, I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to s I knew I was in great hands. The entire experience was nothing short of exceptional—defined by professionalism, warmth, and a genuine dedication to service. Every member of the team I encountered, even in the smallest interactions, made me feel valued and welcomed. The dealership itself was immaculately clean and organized, a true reflection of the premium brand they represent. A standout part of my experience was working with Jonny Pham, the Product Concierge and Delivery Specialist. Jonny delivered a truly riveting performance—his knowledge of the vehicle was nothing less than impressive. He walked me through every detail of how the car worked with both patience and precision, ensuring I left feeling completely confident behind the wheel. His passion for the brand and dedication to helping clients understand the full value of their vehicle was apparent and deeply appreciated. Vito Argote, my car salesman, made the entire purchasing process seamless and stress-free. His professionalism and approachability were evident from the start. Vito answered all of my questions with clarity and made sure I was informed and comfortable with each step along the way. His commitment to providing a top-tier client experience never wavered. Sales Manager Brad Raftor deserves special recognition as well. Throughout the entire process, Brad remained incredibly kind, caring, and supportive. His leadership and thoughtful approach created a sense of trust and comfort, and it was clear he genuinely cared about my satisfaction and overall experience. Josue, the Closing and Finance Manager, ensured that the final steps of the process were handled with great care and efficiency. He walked me through all the necessary paperwork with ease and clarity, making what could be a daunting process feel simple and straightforward. Every single team member I interacted with—whether briefly or in-depth—was professional, respectful, and kind. They each contributed to an experience that felt personal, smooth, and luxurious from beginning to end. Mercedes-Benz of Sudbury has set a new standard in customer care. I can’t recommend them highly enough. Thank you to the entire team for making this such a memorable and positive experience. From top to bottom I am fully pleased with my purchase and overall experience at Mercedes Benz of Sudbury. It took me an hour to get to this dealership from my home and I would make that drive 100 times to receive the service I got from them! More

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Jonny was a significantly superior client service person and lifted up our experience of buying the car..he went above and beyond and stayed past closing hours. He knew all the technology in the car and lifted up our experience of buying the car..he went above and beyond and stayed past closing hours. He knew all the technology in the car More

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Our experience was excellent. Very pleasant and knowledgeable staff. Johnny Pham was extremely knowledgeable and explained things very clearly. Steve Boston was an amazing sal Very pleasant and knowledgeable staff. Johnny Pham was extremely knowledgeable and explained things very clearly. Steve Boston was an amazing sales representative who made our experience easy and pleasant. More

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Great service. Johnny spent a lot of time to go over all features of the vehicle Johnny spent a lot of time to go over all features of the vehicle More

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