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Cesar Morules
Cesar Morules at Rapids Honda

Cesar Morules

Service Technician

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

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19 Reviews
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19 Reviews

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19 Reviews of Cesar Morules

June 10, 2022

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Employee Rating

Service department is always so helpful. Always had great service here. I have leased 2 cars from here. More

by heidisanders56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chase Hollenbeck, Chad Zastrow, Shawn Richter, Marlin Haney , Kenneth Chan, Luke Khilans

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Jun 10, 2022

Rapids Honda responded

Thanks, Heidi, for sharing your thoughts about your experience with Rapids Honda. We appreciate your business and hope to see you again soon! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

May 09, 2022

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Employee Rating

Good customer service and the sales people a wonderful. A good my oil change and it was perfectly done. And the service at the oil change was perfect More

by aminaib
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Chase Hollenbeck, Andrew Nelson, Marlin Haney, Hamdija Mustafic , Kenneth Chan, Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles

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May 09, 2022

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 31, 2022

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Employee Rating

The service center does not know how to do their job right. They messed up my bottom plate and didn’t even want to help fix it. Customer service there are so unprofessional. Hanging up on customer and b More

by xeevue87
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brian Nordstrom, Chase Hollenbeck, Andrew Nelson, Marlin Haney , Travis Johnson, Luke Khilans, Davis Luu, Chris Lyles, Jon Nguyen

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Apr 17, 2022

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

March 07, 2022

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Employee Rating

The best dealership. I recommend Cesar at this place. He's a mechanic and he's good at what he does. More

by ricardop0927
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Mar 07, 2022

Rapids Honda responded

Thank you so much for your excellent review! We are so glad that Cesar had the opportunity to work with you to make your experience with us a positive one. Please don't hesitate to reach out if you need anything else. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 07, 2022

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They got my car done sooner than expected on a busy Saturday morning. Overall happy with this experience. More

by rebecca.borene
Recommend Dealer
Yes
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Feb 07, 2022

Rapids Honda responded

Rebecca, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 14, 2021

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Employee Rating

Coon Rapids service department is always well organized and excellent communicators. I’m pleased with every service appointment I’ve had with them. More

by jfink16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Nov 14, 2021

Rapids Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

November 05, 2021

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Employee Rating

Service was nothing special. Wasn't great, wasn't terrible. Cost seemed high for what was done More

by mrsimmons64
Price
Recommend Dealer
No
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Nov 19, 2021

Rapids Honda responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Lance Spah Service Director (952) 207-7860 lspah@rapidshonda.com

October 28, 2021

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Employee Rating

Friendly employees and very nice service. I will recommend to my all friends and family More

by ciu998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 28, 2021

Rapids Honda responded

Thank you for taking the time to share your thoughts on working with Cesar and our team. We're glad to hear we delivered such a great experience! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 30, 2021

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Employee Rating

Nice explanation of service and respect for my time. Very pleased with my experience there More

by daskim1979
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hamdija Mustafic

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Oct 01, 2021

Rapids Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

September 29, 2021

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Employee Rating

gave accurate service time and check back with updates. Very easy to approach and has candor with the outcomes. More

by wmyers55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Sep 29, 2021

Rapids Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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