Chace Gilbert

Do yourself a favor and steer clear of this dealership. We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fia We bought a vehicle in July of 2025 and as of 11/6/25, still have not received our plates or registration. We kept getting the runaround from the fianance manager Chase, who consistently lied to us about our registration. Then we moved up to Jesus Alvarez who claimed he would take care of the situation and even gave us his personal cell number (but advised he rarely checks it). Numerous promises, several temporary plates, and still no resolution. Jesus finally answered my text today. My guess is because I advised I was going to the dealerships general manager next and also contacting the AG office. Told today title and registration were processed but could not provide a date. So again, we still sit and wait for the next excuse. Stay tuned....... More

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UPDATE: April 21, 2025 7. While driving at night, which is seldom for me, I noticed the high beam on the drivers side did not light up. Larry Miller Dodge Tucson looked into While driving at night, which is seldom for me, I noticed the high beam on the drivers side did not light up. Larry Miller Dodge Tucson looked into the issue, and said a baffle was not operational, therefore a lengthy wait for a new lamp assembly commenced. 8. At the same time, as I was loading the trunk with grandkid stuff, and the sun was shining into the back windshield, I noticed the high mounted third brake light and there wasn’t anything installed except the housing. Again, LHM Dodge Tucson let me know there would be a lengthy wait for this part. LHM Dodge Tucson service advisor David, will be in contact with the LHM Dodge Surprise people to make the Surprise dealership pay for their incompetence in all these lighting issues. I've been online, and other Last Call owners have commented on how lousy their new cars had been assembled. Too late for the Challenger, but it still needs to be addressed. More

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I was able to browse the inventory upon my arrival at my pace. Jon was very professional, knowledgeable, and friendly. This was truly my first positive experience at a dealership where I was comfortable. D pace. Jon was very professional, knowledgeable, and friendly. This was truly my first positive experience at a dealership where I was comfortable. Definitely a five stars for Jon and the dealership! More

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This is our second purchase thru Larry H. Miller Surprise. We had an excellent experience each time. Miller Surprise. We had an excellent experience each time. More

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I have purchased 4 vehicles from Larry H. Miller Chrysler Jeep Dodge Ram Surprise in the past 4 years. This week the check engine light came on in my 2023 Jeep Wrangler Willy’s 4Xe. I drove m Miller Chrysler Jeep Dodge Ram Surprise in the past 4 years. This week the check engine light came on in my 2023 Jeep Wrangler Willy’s 4Xe. I drove my Jeep to said dealership that day to have service check the codes and discover what caused the warning light to activate. My vehicle had just surpassed 6,400 miles. I explained the reason for my visit to my service advisor Kyle Kreuziger. He advised me that they would have to keep the vehicle for a few days, and that he would keep me apprised of the status of my vehicle, and which repairs if any were needed. Kyle was extraordinarily professional, knowledgeable, friendly & engaging. He called me each and every time there was an update regarding my vehicle. Today he called me at 7:30 AM to let me know that my Jeep was ready and that the tech had replaced the electronic transmission pump. Needless to say , I am extremely glad I did not ignore the check engine light! More

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Great salesman low pressure and great to do business with. I really enjoyed do business with this company. with. I really enjoyed do business with this company. More

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Knowledgeable staff. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. Very friendly, respectful of time. Very thorough explanation of how my new vehicle works. More

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It was a nice experience. Both the manager and the sales person were knowledgeable and polite . They understood that buying a car it is a large expense, so they wanted to be s Both the manager and the sales person were knowledgeable and polite . They understood that buying a car it is a large expense, so they wanted to be sure that I am happy with the car and the price. The truck is the second truck that I bought from them in three years. It was a pleasant experience More

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Great service, the salesman Greg was attentive and met all of our needs. Got a great truck at a great price. all of our needs. Got a great truck at a great price. More

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Very smooth and pleasant buying experience. Most of the deal done over the phone and online. Not too much time spent at the dealership aside from test drive and signing of documents. Very satis Most of the deal done over the phone and online. Not too much time spent at the dealership aside from test drive and signing of documents. Very satisfied with the newer ride. Thanks Raul. More

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