Chad Julius
Chad Julius at Lost Pines Toyota

Chad Julius

Service Advisor

Lost Pines Toyota

806 Texas 71 W
Bastrop, TX 78602

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4.8
49 Reviews
4.8

49 Reviews

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49 Reviews of Chad Julius

May 21, 2025

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Very pleasant service and attitude from everyone. Everything is done on a timely manner. Kept me informed of progress. More

by fxrgod62
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Recommend Dealer
Yes
May 21, 2025

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with our team and that you felt informed and well taken care of throughout the process. Timely service and clear communication are priorities for us, and it's great to know we delivered on that. We truly appreciate your feedback and look forward to serving you again!

May 18, 2025

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I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in . More

by breonbrown3
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Recommend Dealer
No
May 20, 2025

Lost Pines Toyota responded

Thank you for sharing your experience, and I sincerely apologize for the delay you encountered during your appointment. We understand how valuable your time is, and it’s never our intention to keep our customers waiting. We’re actively reviewing what happened during your visit to ensure this doesn’t happen again. Your feedback is important, and we appreciate the opportunity to improve. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.

May 04, 2025

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I needed my brakes checked out and an oil change. I got what I paid for in a timely manner. Good pricing and a 10% military discount. Not much more you can ask for. More

by evanpaskow
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Recommend Dealer
Yes
May 05, 2025

Lost Pines Toyota responded

Thank you for your review! We're glad to hear you received timely service, fair pricing, and were able to take advantage of our military discount — we truly appreciate your service. It's great to know we met your expectations, and we look forward to helping you again next time!

March 21, 2025

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The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech More

by dwelcher1
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Recommend Dealer
Yes
Mar 21, 2025

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us over the years. It’s truly our goal to go above and beyond for our customers, and we're glad to see that our attention to detail, like taking care of the flowers, made an impact. We appreciate your loyalty and are so lucky to have customers like you in our neighborhood. We look forward to continuing to serve you for many more years to come! Thank you again for the wonderful feedback!

February 25, 2025

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Like to thank Brian M . For always assisting me and the team he works with. Thank you. More

by joemirelez
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Recommend Dealer
Yes

Other Employees Tagged: Eddy Cooke

Feb 25, 2025

Lost Pines Toyota responded

Thank you for the kind words! We truly appreciate your continued support, and we're so glad to hear that Brian M. and the team have been able to assist you. We’ll be sure to pass along your thanks to Brian! If there’s anything else we can help with, don’t hesitate to reach out. We look forward to working with you again!

February 06, 2025

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Everyone is great at Lost Pines Toyota. The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the ser More

by Joyce
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Recommend Dealer
Yes

Other Employees Tagged: Jimmy Voigt, Eddy Cooke

Feb 06, 2025

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

January 03, 2025

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Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

by Raa301
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Recommend Dealer
Yes
Jan 06, 2025

Lost Pines Toyota responded

Thank you for the wonderful review, Raa301! We are so glad to hear that you consistently have a great experience with our service team. Providing top-notch service and keeping our customers informed is something we truly value. We look forward to continuing to serve you and your vehicle at Lost Pines Toyota!

December 15, 2024

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost More

by Brandon lee
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Recommend Dealer
Yes
Dec 16, 2024

Lost Pines Toyota responded

Thank you so much for your wonderful feedback, Brandon! We are happy to hear that you had an exemplary experience with us. Providing thorough explanations and excellent customer service is our top priority, and we are so glad to know that we met your expectations. We truly appreciate your loyalty and look forward to serving you again at Lost Pines Toyota.

November 08, 2024

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First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the More

by KING
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Recommend Dealer
Yes

Other Employees Tagged: Damien Winston

October 31, 2024

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used More

by Rblacktx
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Recommend Dealer
Yes
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