Chad Julius

The best auto dealership I have ever seen, hands-down. And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service tech And the service department’s attention to detail and customer satisfaction goes well beyond the expected: while I was there yesterday, a service technician added water to some cut flowers in a customer’s car, so they wouldn’t wilt while she waited. I’ve been using this service department for more than fifteen years, and can’t believe my luck that Lost Pines Toyota is in my neighborhood. More

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Like to thank Brian M . For always assisting me and the team he works with. Thank you. For always assisting me and the team he works with. Thank you. More

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Everyone is great at Lost Pines Toyota. The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the ser The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the service! More

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Always great to do business at Lost Pines Toyota! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! The service crew is amicable and great at providing updates! definitely enjoy bring me my vehicle here!! More

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Exemplary service! Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost Very thorough in explanation of the services being rendered and performed. 10/10 customer service. i will consistently be a repeat customer of lost pines toyota. More

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First of all, I have been coming to Lost Pines Toyota for 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the 10 years now having my Avalon serviced and after I got my Ford F-150, I have been bringing it in for service too. I scheduled an oil change for the Ford at 11 am on the 18th of October. Got there about 10:35. Doc checked me in. They pulled the truck around to the shop. Finally gets in the bay. For some reason when it was done they parked it outside on the lot instead of driving it through the check point. Found Doc and alerted him the truck was done. He tells us “Be with ya in a minute “ He then goes back inside and takes care of a lady at his desk. Ten minutes later he came out and took care of us. We didn’t get out of there til 12:45. I know it gets backed up sometimes as many times I have sat in the lobby and waited for my car. Doc was cool. Just thought he could have expedited the situation better. More

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Great place. Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used Always welcomed in a friendly but professional manner. I’ve found them to be honest and informative. We have purchased a vehicle there and have used their mechanical services often. I trust them. More

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I was in Bastrop and called if could do a oil change and tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I r tire rotation.. They had a appointment in my time slot.. The receiving area at 10:am was extremely .. Got to me immediately…. within 30 minutes I received a text about replacing wipers. I texted back…….a short time my car was ready.. I looked at my original phone call. I had been in and out in 45 minutes… which I was extremely happy with.. More

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Every visit for 9 years has been pleasant. All service reps have always been outstanding. All service reps have always been outstanding. More

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Always a pleasure to bring my car in. Annie made getting an appointment easy, and Lupi Gomez kept me appraised of everything that was going on. and got me out in less than two hours. Woul Annie made getting an appointment easy, and Lupi Gomez kept me appraised of everything that was going on. and got me out in less than two hours. Wouldn't take my Highlander anywhere else! More

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