Charles Carter
Charles Carter at Spitzer Toyota Monroeville

Charles Carter

Assistant Service Manager

Spitzer Toyota Monroeville

4710 William Penn Highway
Monroeville, PA 15146

4.9
54 Reviews
4.9

54 Reviews

Write a Review

54 Reviews of Charles Carter

February 27, 2026

Dealership Rating
Employee Rating

The service department is excellent! They are respectful, dependable and do good work! They always take care of my car. More

by CELCOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 22, 2026

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Everyone is always professional and polite, even if they have to tell you something bad More

by JMAYHOOD
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Spitzer Toyota Monroeville responded

It’s great to hear our team stays courteous and transparent, even when delivering tough news. Thank you for trusting us with your Toyota Corolla.

February 20, 2026

Dealership Rating
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Very efficient when doing annual state inspections. Good technicians are hard to find and retain, it looks like they do a good job. More

by billpaull
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Spitzer Toyota Monroeville responded

It’s terrific to hear our technicians handled your Lexus RX 350 inspection efficiently. Thank you for the five-star review and we look forward to your next visit.

February 20, 2026

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Employee Rating

I love Spitzer Toyota! I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family. More

by bunny75
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Feb 22, 2026

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

Feb 20, 2026

bunny75 responded

I love Spitzer Toyota! I'm always treated with kindness and respect! Spitzer Toyota makes me feel like family.

Feb 20, 2026

bunny75 responded

I want to thank Charles for all the assistance and support during my recent visit and all my previous visits. My service appointments are more like visits, thanks to the wonderful service staff.

February 18, 2026

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Friendly and professional from check-in to check-out. Selcomed me and my dog and worked to make sure he was comfortable. More

by CAROLC1014
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2026

Spitzer Toyota Monroeville responded

We’re glad to hear our staff welcomed you and your dog and handled your Toyota Camry service professionally. We look forward to helping you both again on your next visit.

February 13, 2026

Dealership Rating
Employee Rating

The service took a little longer than anticipated but appears to have been very thorough. Charles took the time to explain what was done and to answer each question that I had about my vehicle. It was a More

by PAULETTEANDJOHNC
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Feb 13, 2026

Spitzer Toyota Monroeville responded

Great to hear the service was thorough and that Charles took the time to explain everything. We appreciate you highlighting the friendly atmosphere from the birthday celebration. Thank you for trusting us with your Toyota.

February 08, 2026

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Employee Rating

The staff were professional, got the work done promptly and communicated clearly, I felt respected and listened to. More

by lcampbel153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Pike

Feb 08, 2026

Spitzer Toyota Monroeville responded

It’s gratifying to hear our team treated you professionally and kept you informed during your Toyota Prius Prime service. Thank you for acknowledging the prompt work and for trusting us with your vehicle. We appreciate your positive feedback.

February 04, 2026

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Employee Rating

Everything was good I requested they check the air pressure on the vehicle. They did not More

by TCARUSO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2026

Spitzer Toyota Monroeville responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 04, 2026

Dealership Rating
Employee Rating

Very good I am very satisfied with tires that I purchased which were mounted promptly at the scheduled time. More

by ejstacey
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Feb 05, 2026

Spitzer Toyota Monroeville responded

We’re delighted to hear you’re satisfied with the tires on your Toyota Tacoma and that our team mounted them promptly at your scheduled time. Let us know if there’s anything else we can do for your Tacoma.

February 01, 2026

Dealership Rating
Employee Rating

Very good speedy and everything was good Not a long wait very detailed inspection Great More

by DLSTEVE10
Recommend Dealer
Yes

Other Employees Tagged: Charles Carter

Feb 01, 2026

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

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